Senior lateral leader with experience ranging from program management, CRM, process re-engineering, lean, six sigma, operations and vendor/contract negotiations etc. Experienced in the financial, IT, software and consultancy industry as well as the automation business.Entrepreneurial it manager and with over 20 years in IT and with substantial international experience obtained from working in the US, Europe and China, proven expertise in corporate and IT operations & strategy, applications control, security, global project roles and corporate change implementation.Noted as an adaptive, creative, solutions-oriented, customer-focused and collaborative leader. Experienced in client and vendor management, team building and coaching. Proven ability to quickly adapt to changing environments and assimilate and integrate new information into overall plan.Uses technology to solve business problems and deliver competitive advantage by~ focusing IT on the customer instead of on the technology~ integrating IT capabilities with business plans & strategy~ re-engineering IT functions to provide better service~ manages rapid growth and fast change in business and technology strategies~ hands-on experience with IT governance, Sarbanes-Oxley, and regulatory frameworks~ ensuring security is maintained as focus area for IT programmesSpecialties: Specialities:~ CRM~ Siebel~ Global IT experience in operations, software development & management~ Six Sigma quality~ Lean office and manufacturing~ System Analysis & Design~ IT architecture & designs~ Systems and application management & integration~ Audit & compliance~ Change management