Mengci Jin Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

- Facilitated and designed a database for the price and invoice engine to enhance the financial team effect.-Independently designed and configured a platform for compliance, audit, and safety health management, resulting in substantial cost savings for the company.- Conducted rapid analysis and requirement gathering for data endpoints and API calls, facilitating the change of cooperative insurance for Loss and Damage liability.- Designed integrations (API) for payments, third-party collaboration, and legacy systems to facilitate the company's transition from a national to an international level.- Leveraged Power BI for advanced data visualization and report generation.- Spearheaded projects focused on improving current go-live services and products. Managed and successfully implemented Change Requests from national and regional couriers, enhancing the system and optimizing their scanning devices.

Sydney, New South Wales, Australia

- Facilitating product requirement workshops and documentation. - Being responsible for charting, requirement analysis, story writing.- Involving agile methodology including sprint planning, backlog refinement and collaborations with development team in software development life cycle.- Collaborating with test analysts to ensure the successful delivery of product components, showcasing of product capability, performing training and responding on product enquiries from stakeholders.- Remediating software development vulnerability and management life cycle.

Sydney, New South Wales, Australia

Core Business Analysis- Engagement with clients in requirements gathering, analysis and user acceptance ceriteria- Scope management completion of new features, incidents, change and support requests- Requirement/project scope identification with stakeholders and development teams- Thorough analysis via acceptance criteria and scenarios identification- Functional configuration/Unit testing analysis---------------------------------------------------------------------------------------------------------Service delivery/AMS Team- Delivering the compliance of AMS framework, processes, and approaches.- Managing customer relationships and service level agreements (SLA).- Effective communication with clients about daily maintenance as business as usual- Providing timely status updates to clients and eBaoTech Management- Communication facilitation between testers and developers- Incidents and Tickets Management 1. Tickets documentation and reporting 2. Root cause analysis---------------------------------------------------------------------------------------------------------Product Management - Resource management via teamforge- Product maintenance including version controls, release notes, product artefacts etc- Product optimisations based on the reported issues- Product iteration reviews and retrospectives

Master Of Science - Ms, Information Technology

Bachelor Of Science - Bs, Information And Computing Science