Meng Chen-Pinkham Email & Phone Number

Beaverton, Or, Us

Portland, Oregon, United States

Portland, Oregon Metropolitan Area

Portland, Oregon

Beaverton/ Se Portland

Providing education and options for clients who wants to know more about money and insurances. As an independent agent, I worked with 3 different broker companies and one independent agency to provide products and services that is frequently needed by customers. Product and services includes: Medicare Health InsuranceLife insurances of all type and all health condition Disability Insurance Long term care insurances AD&D (accident insurance)Aflac (cancer insurance, and medical reimbursement)

Portland, Oregon

-Screen, communicate, educate and empower participants over the phone regarding to their trust benefits and annual benefit enrollment processes. -Educate participants about their health, dental, vision insurance and reimbursable expenses. -Remain calm and professional at all time when communicating with participants. -Be in compliant with HIPAA, Health Insurance Portability and Accountability Act. -With active listening, understand participant's issue and provide solutions by research, or refer to appropriate departments.-Answer questions about the Trust, the Affordable Care Act, State and Federal Marketplaces, Medicaid, and Medicare

Portland

-Work with scheduling, record handing, data entry, correspondence, verify insurance eligibility, and facilitate record requests.-Ensure scheduling is effective for the dentist and dental assistant. -Work with patients on payment plans and insurance. -Compliant with HIPAA regulations.

Lake Oswego, Or

• Imparted comprehensive understanding of company benefits to clients with a special emphasis the potential gaps if something were to happen. • Hosted and conducted educational seminars on “Understanding Company Benefits.”• Educated and provided solutions to small business, families, and kids for personal finance, family protection, and retirement planning.

Help installed and operated Point of Sale System. Manage inventory and database. Communicate with McKesson for any technical troubleshooting.Help with clerical work on Rx pick up. Trained on HIPPA Privacy Act.

Wilsonville, Or

• BOLI law trained, responsible for tracking sick leave of 600+ employees.• Successfully created instructional manual to help employees navigate website during benefit enrollment. • Acted as the sole HR enrollment personnel for an entire bi-annual benefit enrollment period and successfully enroll all employees that came to enroll including all English-as-a-second-language employees. • Researched and made recommendation to HR manager for leave of absence software.• Responsible for posting jobs on different websites, and screening resumes of potential employees from online recruiting software (iCIMS).• Pulled reports from SAP system to create reports for HR manager. • Responsible for accuracy review of employees working time with Kronos time system.

Beaverton, Oregon

• Provided excellent customer service and customer retention analysis.• Provided all ink-refill training for technician.• Conducted customer printing utilization-habit analysis and gave efficiency and cost saving recommendations.• Responsible for annual inventory count and control, and bookkeeping.

Bs, Business Management; Human Resources

Activities and Societies: AIESEC, HRMA

High School Diploma

Middle School Diploma

Interpersonal Relationship Development