Neptune Robotics, an emerging technology firm headquartered in Hong Kong, specializes in advanced robotic solutions for ship hull cleaning, leveraging cutting-edge algorithms to improve efficiency and sustainability in the maritime industry.As an Account Manager at Neptune Robotics, my role is pivotal in driving business growth and fostering strong client relationships within the shipping industry, especially among the top 50 shipping companies.Key Responsibilities:- Cultivate strong relationships with key clients in the shipping industry to promote Neptune’s innovative hull cleaning services.- Proactively understand client requirements and tailor Neptune’s solutions to address specific operational challenges.- Leverage client data and market insights to develop customized plans that align with Neptune’s value proposition.- Address client inquiries and concerns regarding Neptune’s robotic hull cleaning services promptly and professionally.- Monitor trends in maritime technology, regulatory changes, and market dynamics.

Cleaning and manipulating data- Cleaned and manipulated data from Docutap using SQL Management Studio and Microsoft Power QueryCreating dashboards and reports to visualize performance of urgent care clinics using Tableau- Provided performance dashboards including procedure code utilization, time of patient visits and other significant performance factors for clinicsAnalyzing provider compensation, demographic information and other key indicators of clinics- Identified main contributors to revenue and net income using statistical methods by R- Visualized and demonstrated data using TableauManaging reports in Docutap Analytics and Intacct- Created and subscribed daily and monthly reports in Docutap Analytics for clinic management team- Built financial statements, reports and graphs in Intacct

Comparing data and identifying data errors- 20 working hours per week dealing with more than 200 crash reportsSummarizing and analyzing errors using Microsoft Excel- Provided summarized information every month- Created analysis report of data errors