The Company was initiated in 2014, therefore since the beginning my role required multitasking in supporting various needs, in order to assist to all development and organization requirements of the company towards its growth. In close relation with the IT director, providing coordination and technical product specification to the in house development team was a great part of my responsibilities. Alongside with the design team, we were working on creating the UI templates for the website and continuously working on UX improvements. Reporting to the Managing Director, I had to address and fulfil several needs and requirements such as implementing strategic contracts and partnerships for business development (ex.skyscanner) as well as research and assistance on creating the company’s Business Plan up to implementing the strategy and guidelines provided.As Marketing DirectorSpecialties: Digital Marketing, Performance Marketing, Digital strategy, Search Engine Optimization (SEO), CRM/Email Marketing, Google Analytics, Social Media, Brand Development & Marketing Strategy, Mobile promotion & re-engagement, Google AdWords, Brand AwarenessResponsibilities:Marketing Management – team lead / connecting company strategy with internet marketing Researching on new trends and identifying new opportunities on online paid/native advertisingImplementing company’s marketing strategy to increase visibility, branding, site visits and ultimately product sales.Leading a Team of: Designers, Content Editor, Social Media, CopywriterAs Business DevelopmentSpecialties: Travel IndustryResponsibilities:Market Research, competition research and analysis, product trendsIdentifying rising business opportunities (new markets etc)Discovering new products/services for future developmentProviding first contact and guidelines for the implementation of new productsOptimizing and evaluating current performance in order to create long – term value.Reporting/ Performance Marketing Analyst

Reporting directly to the Managing Director, my role was to create and implement a corporate identity for several Goldair companies/departments. Responsible for the company’s Web presence, website, online reservations systems, creating and implementing a marketing plan including social media project management etc, assisting in Congress organising as well as creating and implementing social media marketing plans for several congresses for both PCO and AMC departments. At the same time responsible for the company’s corporate presence, including company profile, brochures, artworks, presentations etc. In close relation with designers and developers, responsible for the creation of the new web sites of Goldair. Presence at trade fairs, exhibitions, congresses & events and representing the company in several occasions was also part of my duties.The most important project during that position until now was the complete redesign and creation of the new web sites as well as creating a social online presence for several departments of Goldair Tourism such as Congress and DMC.

Reporting directly to the Managing Director, my role was to coordinate and implement a new project for online travel services. The main task was to provide guidelines/specifications and coordinate three supplier companies in order to create an end to end online booking platform for flight tickets, hotels and other travel services. Additionally I was responsible for training a team of employees on online bookings and procedures as well as working in close relation with the IT department of the company. Presence at trade fairs, exhibitions & events in order to follow market and technology trends as well as finding international providers is also part of my duties. Once the project was delivered and launched, then a full marketing plan would have been implemented.

Positioned in the Athens main office, reporting directly to the Managing Director. Responsible for the company’s Web presence, website, online reservations systems, creating and implementing a marketing plan including social media project management, google adwords etc. At the same time responsible for the company’s both corporate and customer related presence, including corporate profile, brochures, artworks, leaflets etc. Additionally responsible for the training of a team of employees on the web cms and online bookings as well as supervising the IT needs of the company in all aspects. Presence at trade fairs, exhibitions & events and representing the company in several occasions was also part of my duties. The most important project during that position until now was the complete redesign and creation of the new web site including online booking systems for air tickets, hotels, organised packages etc. Furthermore, implementing a consistent social media and e-marketing plan.

Positioned in the Athens Sales office, I was reporting to both, the Marketing Director and the Sales Director as well as to the General Manager directly. Leading the Internet Marketing and Sales Department, with a team of 3 persons, I was responsible for the Internet presence of the company, creating and managing the web sites as well as contracting, developing and managing the online reservation systems (GDS’s, Expedia etc). Additionally I was performing selected sales calls to a limited number of major accounts, creating & broadcasting promotional rate packages nationally & internationally, always in collaboration with the other sales team members. Presence at trade fairs, exhibitions & events, was also part of my duties. Monitoring & tracking statistics and promoting Internet sales were a daily aspect of my work as well as creating and developing a biannual Internet Marketing Plan which I presented to the board of Managers in the company. More over Multimedia Presentations and Athens office IT surveillance, where some additional responsibilities I had.The two most important projects during that position were: a. the successful increase of the direct online bookings which turned onto a revenue increase of 180% within a year and b. The development of the two websites of the company (hotel-casino) from zero, including the marketing plan I created, presented and implemented after the GM’s approval.

Positioned in the Athens Sales office, I was at first assistant to the VP and responsible for the operational part of the hotels. Later on, due to some changes to the management of the company I was reporting directly to Mrs. Capsis (owner) and to the Sales & Marketing Director. My responsibilities were at Conference Sales for the German and the Greek Market as well as all Marketing operation and development (presentations, brochures, descriptions, artworks) with the collaboration of other colleagues at both Sales and Marketing Departments. The most important project, while at operations, was the surveillance and running of the annual International Adidas Conference in Rhodes in 2003. It lasted 2 weeks, including preparations and required my daily and consistent presence and was a truly great experience due to the large number of participants (2.500 pax).

Reporting directly to the GM. All correspondence as well as maintaining and handling editing material were my major responsibilities, followed by the administration of the company’s web sites, which were bilingual hotel directories for Greece and promoted internationally. Furthermore, the company was contracting hotels to a new online reservations system at the time for which I was performing detailed presentations in addition to the training sessions I was responsible for. Attending travel fairs and promoting sales was also a part of my responsibilities.The most important project for me while at this position, was the development of the 3rd guide, along with its new web site, which was exclusively for Alternative Tourism in Greece and was the first guide of its sector at the time.

A hospitality and corporate event agency, that specialized in providing hospitality management services to sponsors of global sporting events.Reporting to the Project Manager my responsibilities were mainly to organize, receive and perform room bookings and controls in collaboration with the Embassy suite hotel since we had contracted the entire hotel. I was exclusively working for Samsung clients during the Winter Olympic Games in 2002 for that limited and specific period. As a Manager of the team, I was also following all team courses held in place in order to be familiar with the whole program of the event and be in continuous collaboration to the other managers. This was a once off contract in order to get to know the company and work together for the 2004 Olympics in Athens if I would decide and accept to do so at the time.

I was reporting to the GM and the owners directly. I was responsible for inspections and meetings with corporate clients, assisting those to pre-plan events, congresses etc on site. Coordinating the groups and supervising events starting from the set up to the end of the event, following through the Event Order of the Sales Department. Controlling & Operating conference & group agreements – demand on the spot. Exit reports for customer satisfaction following to the event. During the summer months I was responsible for contracting festival groups and organizing the hotel’s summer artistic festival. Additionally, I was responsible for all the artistic events taking place at the hotel premises, such as photo shoots and television live broadcast shows etc. My back Office operational responsibilities also consisted of assisting the Room Division Manager and the F & B Manager, in terms of groups, menus etc. Developing, organising, creating and managing the hotel’s first web site was an additional task, which at the time was extremely challenging.The most important projects for me while at this position, were, first of all creating the primary web presence of the hotel at the time, a bilingual web site at the beginning of the web era in the market, secondly “running” quite a few big events that took place at the hotel premises, such as the Acropolis Rally in 1998, with all the teams and the press conferences, the British Airways European Annual Conference in 2001 and The Getty Institution Archaeological Conference in 2001. Quite intriguing for me and thankfully a great success were the annual summer festivals projects I was responsible for which were held at the hotel, since I had the opportunity to book quite a few artistic groups and bands and organize excellent and successful events such as Japanese Pantomime nights, Piano Recitals with famous pianists (Mr. Sgouros), Colombian Fiestas with the cooperation of the Colombian Embassy, Spanish Dance nights and much more.

I was reporting to the Reservations Director and the Operations Director as well as to the GM directly. I was responsible for incoming individual and group reservations, while at the same time performing transfers, escorting groups to excursions and weekly cruises. I was responsible for the office organization, price offers, contracts and filing and cater to every special group request, as artistic group tours for example. Direct contact with all foreign Tour Operators (France, Russia, Canada, Portugal, Brazil & Turkey) as well as with travel agencies and hotels all over Greece. I was responsible for performing inspections to hotels and reporting directly to Tour Operators, including preparing all data for the creation of their brochures.The most important project for me while at this position, were running the Operations department, which included managing a team of 15 persons, preparing work schedules, arranging bus transfers, check ins for arrivals & departures at the airport/port etc. Another very important project was the organization and realization of the 30 years ceremonial tours of two famous Greek artists with their bands and troupes, which was quite challenging.