Daniel Menke Email & Phone Number

Thornton, CO, US

Irvine, California, US

Leading the Alteryx Community Operations team to the next level of Online Community life cycle. The Alteryx Community leads the way in Community engagement, response times, and overall success of our users.

Irvine, California, US

Managing operations and analytics for the Alteryx online Community. Management of Community Administrative, Moderation, and QA process on the Khoros platform. Developed analytic automation processes resulting in saving of 4,000 hours manual processes across the Community team using the Alteryx platform. Created cross functional process with Engineering and.

Irvine, California, US

Managed Team of Moderators for Community.Alteryx.com.Improved escalation process of unanswered community posts.Created, Produced, Filmed, Edited, Alteryx Road to Inspire Community and Marketing Program contest and video series.

Irvine, California, US

• Support, train, and assist in resolving use cases for clients using Alteryx software.
• Directed and Edited Santalytics, Anna Roberson Admin Award, and 11.0 Release videos
• Designed several hats for employee for team building events
• Redesigned the Find & Replace tool, which included learning Axure, Balsamiq and UX research
• Produced IT video for remote and at-home employees on setting up their home office
• Recorded Board of Directors 2018 Town Hall video

Irvine, California, US

• Provided excellent Customer Service resulting with 98% satisfaction scores, developed workflows to alert Support and Sales team members of client usage data for retention and upsell opportunities. Created internal.
• Original contributor to the Alteryx Community starting in 2015. Contributed 398 total posts, received 302 stars, and produced one of the most popular Knowledge Base articles about Alteryx licensing.

Lisle, Illinois, US

• Manage SMH print media programs consisting of approximately 15 million preprints per week, distributed nationwide, and netting $55.00 / 1000. Also manage special segments and weekly Black Friday events with 27 million.
• Hired and trained staff working on projects from national ad campaigns to local media market grand openings––improving team performance by 5%––creating efficiencies, incentives, and presenting analytical findings to.
• Created an analysis interface on NSA Media’s proprietary system providing a view of store specific data––reducing the time for Analysts to gather information by 10%. This has been adapted and scheduled for roll-out.
• Developed a single media costing report using MS Excel for the Marketing and Finance Departments at SMH saving the client 30 hours of reporting time per month. Extensive use of MS Office and Alteryx.
• Recognized for organizational and project management skills in flawlessly orchestrating SMH projects and analysts across all formats and multiple business units, throughout the entire project life cycle.

Lisle, Illinois, US

• Analyzed sales, scoring, traffic patterns, competition, local market insight / trends, and advanced demographic profiling, ensuring accuracy of data and developed / presented media recommendations.
• Recognized for completing recommendations that increased for ROI across multiple brands such as Rite Aide, Toys R Us, and Famous Footwear. Promoted to Senior Analyst with responsibility for the Sears Management.

Alpharetta, GA, US

• Sales and service of product
• Managed inventory
• Maintaining production area efficiency

• Produce wage survey to determine correlation between wage structure and turnover rate.
• Communication with 50-100 Human Resource Managers in manufacturing industry.
• Compile and analyze survey data for presentation to Caterpillar management.