• Receiving complaints from customers & register them & deliver it to the concern person, Solve client’s problems within his/ her responsibility• Follow-up of rejected checks from the bank and late installments on the customer• Receiving customer problems regarding installments and unit delivery• Coordination between the departments, the financial department, the engineering department, and the legal affairs department• Responsibility to the customer for delays and fines•… Show more • Receiving complaints from customers & register them & deliver it to the concern person, Solve client’s problems within his/ her responsibility• Follow-up of rejected checks from the bank and late installments on the customer• Receiving customer problems regarding installments and unit delivery• Coordination between the departments, the financial department, the engineering department, and the legal affairs department• Responsibility to the customer for delays and fines• Finishing the procedures for receiving the unit to the customer from the financial and engineering agency• Performing procedures for contract termination or assignment to the client• Coordination between the client and the management in case of any problem, it is communicated to the concerned department Show less

• Attending all the commercial meetings on behalf of the Group Director• Meeting Investors to present our products and services• Meeting clients and do all the needful to fulfill their needs and maintain their satisfaction• Taking initial and minor decisions and getting back to the Group director if a major• decision is needed• Product marketing, selling products and insure successful deals