Menna Emad Email and Phone Number

Promoting an insurance product related to car rentals field.Answering questions about a company's products or services.Resolving issues and troubleshooting.Delivering information about a company's offerings.Providing proactive customer outreach.Processing payments.Handling customer complaints.Collecting and analyzing customer feedback.

Experience in car rentals field and dealing with customers from different markets such as European and latin.

Used candidates databases to match the right person to the client’s vacancy.Managed the pool and kept the positive contact with the candidates.Supported candidates and validating their documents, providing them with the assessments instructions.Scheduling their interviews appointments and shifts.Briefing the candidates about the responsibilities, salary and benefits of the job in question.Assessing, validating and reporting the candidates competency, results and facilitating the creation of development plans.

Greeting passengers and checking their tickets and passports against the passenger list using computerised systems.Check reservation status, and introduce to the system in case of mechanized stations.Check Baggage Number of pieces and weight.Give passengers their ‘Boarding Pass’.Give passengers all necessary forms to fill in.Guide connecting/transit passengers to the transit desk/lounge.Observe safety regulations while aircraft is in transit and passengers are on board.Dealing with issues from delayed, cancelled or missed flights.