-Receive inbound calls including transferred salesleads and calls from current and potentialcustomers.-Place outbound follow-up calls to sales leadsand persuade potential customers to completeand submit an application.-Answer questions about the product details, thecompany, and issues with account for thecustomers.-Assist customers with any technical issuesexperienced with website and escalate anyissues to management appropriately.-Target new customers or achieve upsells toexisting customers

-Answer calls and respond to emails.-Handle customer inquiries telephonically .-Manage and resolve customer complaints.-Enter new customer information into system.-Follow up customer calls where necessary.-Document all call information according tostandard operating procedures

-Review checks and invoices.-Follow up and review customer checks throughoracle system.-Follow up and review letter of guarantee withbank.