Menna Allah Kamel Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Egypt

All tasks performed:Write the contract in Word, check, print, seal the contract, and send the contract to a freight forwarder for the customer to sign and receive a copy.

القاهرة القطامية

All tasks performed:• Assist in analyzing credit data and financial statements to determine the creditworthiness of customers.• Support the credit management team in conducting credit checks and verifying customer information.• Assist in assessing credit risk and making recommendations for credit limits and terms.• Support the collection process by monitoring overdue accounts and assisting with collection efforts.• Assist in resolving customer inquiries and disputes related to credit and collections.• Contribute to the development and implementation of credit policies and procedures.• Review all customers' bank and personal documents to see if they match the amount he or she can borrow and reduce the risk to the company.•Examine all forms of customer data to avoid and minimize potential losses due to the customer's failure to pay any kind of debt, and evaluate the credit risks to which customers may fall and consider them to avoid heavy losses.

All tasks performed:• Operated a multi-line telephone system for a busy call center.• Assisted customers with inquiries, complaints, and billing issues.• Provided customers with product and service information.• Identified customer needs and helped customers understand product features.• Maintained customer records and updated customer profiles.• Resolved customer inquiries and complaints in a professional manner.• Performed customer service duties such as answering questions, providing information, and resolving complaints.• Processed orders, forms, applications, and requests.• Handled customer interactions in a friendly and courteous manner.• Met and exceeded customer service expectations and goals.• Data enhancement and data mining lead for CRM for the generation of qualified leads for the sales force.

Bba Of Business Administration In English, Majoring In Finance, Got 3.100 Very Good, Very High., Finance, Very Good, (B+)

Graduation Project(A+). Excellent. And Project graduation was about; (The Impact of IPO’s on the Egyptian stock market).

International School., .Excellent

International Private school, located in Saudi Arabia. For Last Year Primary School. Middle Preparatory. High Secondary.

International School, .Excellent

International Private school, located in Saudi Arabia. For 3&4&5 Primary School.

Private School, Excellent

For Kg1 To Second Primary School.

Education record

Education record