Menna Ayman Email & Phone Number

CDI Services - Your partner in designing, building, and optimizing chat and voice solutions.Work with our experts to develop a clear strategy with a strong underlying business case. Upskill your team through hands-on training and certification to create state of the art AI assistants. Or simply let us design, build, and optimize a solution for you.CDI Services is the Strategy and Delivery branch of Conversation Design Institute.

Egypt

- Designing Conversational IVR module- Designing the workflow chart- Building the voice Assistants in a custome building models- Building the data in NLU model- Training and iterate the data and improve it- Handling the clients and Pre-sales requests - Working on different builders models- STT/ TTS langugae models modification- Analyzing conversations and performance monitoring.- Implementing data-driven improvements

- Designing natural conversations with a high level of the English language and the Arabic Language.- Crafting dialogue flows appropriate to the client’s needs and creative direction.- Ensuring you understand end user needs.- Analyzing conversations and performance monitoring.- Implementing data-driven improvements.- Improving bots in line with our driving concept of “Artificial intelligence, humanized”.- Understand the specialist ways both conversational flow and conversational accuracy are tested.- Focus on natural language processing in the conversational tooling using WIT NLU- An architect, mapping out what users can do in a space, while considering both the user’s needs and the technological constraints.- Creating workflow, and the conversation.- Handling the clients meetings & requirements.- Creating scripts- Handling the daily reports- Create the conversation, defining the flow and its underlying logic in a detailed design specification that represents the complete user experience.- Partner with stakeholders and developers to iterate on the designs and bring the experience to life.- NLP specialty (intent + entity)- AI technology- Building and Editing all the demos

- Designing natural conversations with a high level of the English language and the Arabic Language.- Crafting dialogue flows appropriate to the client’s needs and creative direction.- Ensuring you understand end user needs.- Analyzing conversations and performance monitoring.- Implementing data-driven improvements.- Improving bots in line with our driving concept of “Artificial intelligence, humanized”.- Understand the specialist ways both conversational flow and conversational accuracy are tested.- Focus on natural language processing in the conversational tooling. - An architect, mapping out what users can do in a space, while considering both the user’s needs and the technological constraints.- Creating workflow, and the conversation.- Handling the clients meetings & requirements.- Creating scripts- Handling the daily reports- Create the conversation, defining the flow and its underlying logic in a detailed design specification that represents the complete user experience.- Building the chatbot- Partner with stakeholders and developers to iterate on the designs and bring the experience to life.- NLP specialty (intent + entity) LUIS, RASA NLU models - AI technology- Using Luis and handling the integrations- Building and Editing all the demos

Cairo, Egypt

- Dealing/ greeting Customers.- Handling the process of the customer from A to Z in the office- Biometric data entry.- Back end office quality.- Handling the financial collection during my work- Document scrutiny and collection of applications for visa processing.- Handle customer/applicant queries personally or via email, telephone.- Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.- Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company .- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.- handling the immigration process.- Building communications with clients till the end of the process.- Handling the follow up reports.- Managing the daily cash with the finance department.- Follow up daily all the procedure and the required updating data from the embassy.- Encourage applicants to provide feedback on services provided and their overall experience at the application centre.

Bachelor'S Degree, Linguistics, Translation And Literature, Gpa: 3.64

It was an authentic and joyful experience to study what you love: Linguistics, Literature, translation.

Nanodegree Program, Advanced User Experience Design

Conversation Designer Certificate - Ai Trainer Certificate