Menno Kuiper

Menno Kuiper Email and Phone Number

Manager Operations Bridge @ Belastingdient @ Belastingdienst
the hague, zuid-holland, netherlands
Menno Kuiper's Location
Nunspeet, Gelderland, Netherlands, Netherlands
Menno Kuiper's Contact Details

Menno Kuiper personal email

n/a

Menno Kuiper phone numbers

About Menno Kuiper

I have a coaching style of leadership and I'm strong in setting out the frameworks within which the best results can be achieved, both for the individual and for the team.As a facilitator, I support my teams in their growth towards further professionalization. As an enterprising all-rounder, I am at home in many markets and therefore versatile.My valuable background as a process and project manager makes me ideal for bringing structure, efficiency and quality improvement within a team.

Menno Kuiper's Current Company Details
Belastingdienst

Belastingdienst

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Manager Operations Bridge @ Belastingdient
the hague, zuid-holland, netherlands
Website:
belastingdienst.nl
Employees:
13894
Menno Kuiper Work Experience Details
  • Belastingdienst
    Manager Operations Bridge
    Belastingdienst Sep 2024 - Present
    Apeldoorn, Gelderland, Nederland
    As Manager Operations Bridge, I lead multiple teams responsible for ensuring the continuity of our IT services, which are essential to the Tax Administration, Benefits, and Customs. These teams specialize in areas such as event handling, monitoring, automation, and data analytics, alongside process managers for Change, Incident, Problem, Event, and Lifecycle Management.My focus is on ensuring the continuity and reliability of our IT services by driving innovation and automation within our processes. I facilitate the growth and development of my team through targeted coaching and by fostering an environment where collaboration is central. Additionally, I actively work towards achieving strategic goals, such as implementing advanced monitoring solutions within the IT infrastructure of the Tax and Customs Administration.
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  • Van Der Knaap Group Of Companies
    Manager Finance
    Van Der Knaap Group Of Companies Oct 2023 - Sep 2024
    Kwintsheul, Zuid-Holland, Nederland
    View
  • Van Der Knaap Group Of Companies
    Manager Ict
    Van Der Knaap Group Of Companies Apr 2021 - Sep 2024
    Kwintsheul, Zuid-Holland, Nederland
    As ICT manager at Van der Knaap, I am a coaching leader who is strong in setting out frameworks within which the team and employees can achieve the best results. My main tasks include determining the company's IT strategy, professionalizing the IT facilities, selecting and implementing new technologies and managing the IT team.I work closely with other managers and stakeholders to improve business processes and drive efficiency through the implementation of innovative technologies. I take into account the business goals and the needs of the users. An important aspect of my work is ensuring the security and reliability of the ICT infrastructure.I encourage my team members to continuously improve their skills and to stay abreast of the latest developments in the field of ICT. By setting clear frameworks and promoting independence, I motivate my team to do their best work.
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  • Kpn
    Manager International Business Service Desk, Service Management And Sales Support
    Kpn Apr 2020 - Apr 2021
    Zoetermeer, Zuid-Holland, Nederland
    In this role, I managed and was HR responsible for three teams, totalling 23 FTE. The International Business Service was the Network Operations Center of KPN International. Open 24x7 for 365 days per year, they monitored all alarms and were responsible for resolving all errors and outages on the managed services for our customers, such as the Wide Area Network and Firewall services.The Service Management team consisted of three professional service managers, responsible for a variety of large enterprise customers and working on the customer satisfaction in assisting them where possible, including regular reporting on SLA's and KPI's.The Sales Support team was responsible for all quote related and administrative actions, supporting all Sales colleagues in their daily business.Outside of the regular HR responsibilities, another large part of my job was navigating the teams through the new way of working after a part of KPN International had been sold to an American telco company. The teams that I managed had remained with KPN International and needed to be integrated into the larger KPN National organization. In this highly political landscape, I managed this integration of these teams, including the processes and systems.
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  • Kpn International
    Senior Project Manager
    Kpn International Jan 2013 - Mar 2020
    The Hague Area, Netherlands
    Senior Project manager for implementation of WAN-networks and value-added service for Corporate customers.We deliver a wide range of WAN-networks (IP-MPLS, SDH, WAVE, IPT, Ethernet, Next Gen) and value added services such as WAN optimalization, Firewall, SIP Trunking/VOIP and Video Conferencing.Responsibilities:* Coordinate and follow the implementations of customer- and internal projects.* Responsible for staying within project budgets.* Planning and follow-up of the project related activities.* Managing and organizing the assigned project teams, internal and external.* Inspection & control of Field- and third party activities.* Maintain customer relation during implementation phase.* Report project progress to Customer and Senior Management.* Monitor internal processes and procedures.* Functional SAP application management (workflow management).
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  • Kpn International
    Teamleader Project Management
    Kpn International Feb 2011 - Dec 2012
    The Hague Area, Netherlands
    Responsible for leading a team of 18 project managers and responsible for implementing a tactical strategy to develop professional project management within KPN International.
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  • Kpn International
    Project Manager / Teamleader
    Kpn International Feb 2007 - Feb 2011
    The Hague Area, Netherlands
    Project manager for implementation of WAN-networks (IP-MPLS, SDH, WAVE, IPT, Ethernet, Next Gen)* Coordinate and follow the implementation of customer- and internal projects.* Planning and follow-up of the project related activities.* Maintain customer relations during implementation phase.* Control and report project progress.* Organize regular follow-up- and progress meetings & conference calls with customers.* Monitor internal processes and procedures.Teamleader:* Operationally responsible for 8 (sr.) project managers;* First escalation point for customers, suppliers and internal departments;* Work on several process improvement projects within the department;* Maintain a steady and flexible team within the high-demanding International telecommunications world.
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  • Scrobby
    Co-Owner
    Scrobby May 2013 - Feb 2017
    Spijkenisse Area, Netherlands
    Scrobby is a company started in May 2013 dedicated to becoming the best and most customer focused store in the Benelux for scrapbooking and assorted hobby items.With wholesale partnerships in different continents, we offer a wide variety of products for the scrapbooking market. With the lowest prices in the market, true customer service and a drive for efficiency we aim to be the #1 in the the Netherlands and Belgium.Responsibilities:* Commercial/Relationship management with our wholesale partners and suppliers* Logistics management* Commercial and technical management of the webshop* Development and execution of Search Engine Optimization (SEO) and Search Engine Advertising (SEA) strategy* Content, usability and conversion optimalization* Social media marketing* Category and merchandise management
  • Yacht
    Interim Professional
    Yacht Mar 2006 - Sep 2011
    The Hague Area, Netherlands
    Employed as Interim Professional Information and Communication Technology and detached to other companies to complete (specific) projects over a longer period of time.
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  • Dto
    Support Process Manager Change
    Dto Apr 2006 - Jan 2007
    The Hague Area, Netherlands
    * In support responsible for the entire change proces (ITIL) for the Defensie Telematica Organisation (who is responsible for the Information Technology for the dutch Department of Defense).* Take part in the Change Plan Board and Change Advisory Board meetings as (support for the) Proces Manager Change.* Linking pin between proces- and projectmanagement.* Took part in the project for the installment of a new department partially in charge of Immigration and Naturalisation (DT&V).
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  • Gemeente Nissewaard
    Application Manager
    Gemeente Nissewaard Jul 2004 - Feb 2006
    Spijkenisse Area, Netherlands
    * Functional and technical application manager of MS Office 2000 suite.* Functional and technical application manager of Document Management System.* 3rd line support engineer.
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  • Gemeente Nissewaard
    Support Desk Coordinator
    Gemeente Nissewaard Jun 2002 - Jun 2004
    Spijkenisse Area, Netherlands
    * Operational management for the support engineers.* Quality control.* Functional and technical application Manager support desk application.* Functional and technical application Manager MS Office 2000 suite.* MS Office 2000 suite template building.
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  • Gemeente Nissewaard
    Support Desk Employee
    Gemeente Nissewaard May 1999 - Jun 2002
    Spijkenisse, Zuid-Holland, Nederland
    View

Menno Kuiper Skills

Ethernet Telecommunications Project Management Prince2 Ict Service Delivery Project Planning Ip Process Improvement Customer Management Sap Erp Business Objects Vpn Ccna Dutch Operations Management Wan English Magento Html Seo Sea Unified Communications Management Managed Services Business Process Strategy

Menno Kuiper Education Details

Frequently Asked Questions about Menno Kuiper

What company does Menno Kuiper work for?

Menno Kuiper works for Belastingdienst

What is Menno Kuiper's role at the current company?

Menno Kuiper's current role is Manager Operations Bridge @ Belastingdient.

What is Menno Kuiper's email address?

Menno Kuiper's email address is me****@****kpn.com

What is Menno Kuiper's direct phone number?

Menno Kuiper's direct phone number is (201)-555*****

What schools did Menno Kuiper attend?

Menno Kuiper attended Hogeschool Ncoi, Jbbx, Power Bi Academy, Global Knowledge Nederland - A Skillsoft Company, Vijfhart It-Opleidingen, Blueegg, Prince 2 Practitioner, Gitp, Schouten & Nelissen, Cisco Networking Academy, Microsoft, Microsoft, Prince Foundation, Vmware It Academy, Citrix, Itil Foundation, Cambridge, Comptia.

What skills is Menno Kuiper known for?

Menno Kuiper has skills like Ethernet, Telecommunications, Project Management, Prince2, Ict, Service Delivery, Project Planning, Ip, Process Improvement, Customer Management, Sap Erp, Business Objects.

Who are Menno Kuiper's colleagues?

Menno Kuiper's colleagues are Julie Kalpoe, Suzanne Prins, Jan Seegers, Carolina Kuijpers, Shiva S., Jurriaan Meppelink, Anouska Weel.

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