Vinod is a servant leader who currently serves as the Vice President and Head of Infrastructure and IT Security for Bharat Financial Inclusion Limited, where he leads a team of high-performing individuals with a focus on ensuring the organisation's competitiveness by fostering the best client/customer experience. In his prior position as the leader of the Enterprise Workplace group at Invesco, Vinod delivered essential operational leadership for core technology enterprise and product services on a global scale. Throughout, he consistently prioritized the needs of his team, demonstrating a keen focus on enhancing business partner and customer experiences. He also served as one of GE/Genpact's IT leaders for a $4 billion GE business, overseeing infrastructure and information technology product support at scale. In this capacity, he prioritized the growth and development of his team members while also focusing on enabling internal and external stakeholders to achieve greater success.In addition to his professional experience, Vinod holds an MBA from XLRI, Jamshedpur, a General Management degree from the Indian School of Business (ISB), and an Executive Leadership degree from Columbia Business School. He is also certified in ITIL, Scrum, and Cybersecurity, underscoring his commitment to professional excellence. With a strong acumen in managing customer relationships, Vinod excels in adding value to complex operations and support endeavors, ensuring a seamless experience for all stakeholders involved.Vinod's expertise spans a wide range of areas including infrastructure and program management, change management, strategic business planning, and product support. With a strong focus on customer experience and client satisfaction, he excels in vendor and people management, as well as account management. Through his servant leadership approach, Vinod empowers his team members to unleash their full potential, consistently delivering outstanding results for the organizations he collaborates with. Outside of his professional life, Vinod is also known for his delicious French Toast.