Melissa Norris work email
- Valid
Melissa Norris personal email
I am a resourceful, detailed oriented and adaptable professional with experience with travel management, trouble shooting, effectively working data management, and auditing. I have excellent written and verbal skills fostering a team environment and leading others to accomplish goals while being a great team player. I strive to deliver results that exceed expectations, and offer customer service that goes above and beyond. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations. Please feel free to contact me —I’m always interested in making new professional acquaintances.
-
Greenlink HcmChandler, Az, Us
-
Senior Tax SpecialistGreenlink Hcm Aug 2023 - PresentGilbert, Arizona, Us
-
Hcm Implementation SpecialistGreenlink Hcm Aug 2021 - Aug 2023Gilbert, Arizona, UsImplement Payroll and Time for several clients. Work on several projects simultaneously to meet the Payroll and Time needs of our clients. I work directly with the client Owners or Management team to understand their needs and to put those needs into their program.• Completed iSolved Payroll and Time training certification classes. • SME in General Ledger and Onboarding setup.
-
Global Online ManagerCwt Jul 2022 - Aug 2023Minnetonka, Minnesota, UsSupport one large global account on Concur. Oversee their online adoption, customer satisfaction, configuration setups, level 2 support tickets, and provide recommendations on the overall improvement on their online travel program. • Optimized the C-Suite travel booking processes to ensure our global agents had all the accurate profile data to support this elite group of travelers. • Identified profile setup related issues that caused users to be unable to access and book travel. I was able to resolve the issues, which improved user satisfaction and online adoption. -
Dedicated Site AdministratorCwt Sep 2015 - Aug 2021Minnetonka, Minnesota, UsI oversaw 32 Concur travel configurations for 1 large global account. As second line of support, I execute support for complex issues for end user travelers and coordinate with vendor if 3rd level of support. I prepared a global site audit of all 32 configurations which includes reviewing and optimizing the client’s configuration settings to best fit policy, reduced spend, and increased online adoption. I was dedicated online resource for the global merger yielded over 200K profiles, increased financials from $50M to $150M, and oversaw the online project for dedicated client was accurate and to client’s policy.
-
Senior Product Support ConsultantCwt Aug 2014 - Sep 2015Minnetonka, Minnesota, UsI operated as a high level site maintenance support to 133 domestic and global accounts. I assisted with Concur technical support issues for customers. I refocused perspective on a difficult account and worked at an individual level to resolve long outstanding issues. I completed several account site audits providing the client with customized setup to optimize site to fit standards, to drive online adoption, and saved on expenditures.
-
Product Support ConsultantCwt Jun 2014 - Aug 2014Minnetonka, Minnesota, UsI outperformed metrics for tickets worked, time spent per ticket, and had the smallest errors. I ranked in the top 5% for the team’s overall performance.
-
Corporate Travel Counselor/ Technical Support CounselorCwt Dec 2007 - Jun 2014Minnetonka, Minnesota, UsI received a prestigious award recognizing dedication and above standards job performance in 2012. I served as the dedicated resource for customer service department with troubleshooting client issues that resulted in a monetary payout. I handle troubleshooting for travelers that encountered errors while online booking tool via phone, Moxie email, and/or SM7 ticket tracking. I assisted travelers with changes to existing air, hotel, car, or Amtrak reservations. I synchronized profiles from the online booking tool and/or Portrait to the GDS (Apollo or Sabre) utilizing MDF error report.
-
Operations CoordinatorFmg Aug 2020 - Jul 2021Assist the Director of Operations working with various managed companies from procurement, HR support, to Accounts Payable and Accounts Receivable. Managing and ordering all necessary supplies for a new school operation coming in under proposed budget. Also, assisted with a successful state audit from the Arizona Department of Educations with federal grants.
-
Medical AssistantGeorge Dermatology Feb 2009 - Jun 2009St Louis, Missouri, Us• Front office duties included: filing, appointments, stock supplies, and data entry• Back office duties included: assisting Physician, sutures, wound care, sterile tray set-up, injections, fungal cultures, and sterilization of instruments -
Safety And Compliance ManagerOlson Pro Consulting Llc Jun 2007 - Dec 2007I conducted safety training seminars on DOT, FMCSA, OSHA, and HAZMAT regulations to multiple clients. I updated and streamlined all clientele required safety and security policies by the governing agencies. I carefully audited logbooks for one client to ensure drivers were operating within regulations and correctly detailing books. -
Regulatory Compliance Specialist/Flight Following AuditorAir Wisconsin Airlines May 2000 - Jun 2007Appleton, Wi, UsI investigated potential new hires on background checks, drug and alcohol testing, and fingerprints for security clearance. I confirmed that Drug and Alcohol testing adhered to FAA/DOT and company standards. I composed daily reports for the executive leadership team to review the airlines performance. I assisted and successfully passed an FAA audit of company’s Drug and Alcohol program. -
Aviation Operations SpecialistWisconsin Army National Guard May 1997 - May 2003Madison, Wisconsin, UsDistinguished Honor Graduate
Melissa Norris Education Details
-
University Of PhoenixBusiness Administration -
Anthem College-Maryland HeightsMedical Assistant
Frequently Asked Questions about Melissa Norris
What company does Melissa Norris work for?
Melissa Norris works for Greenlink Hcm
What is Melissa Norris's role at the current company?
Melissa Norris's current role is Senior Tax Specialist.
What is Melissa Norris's email address?
Melissa Norris's email address is mn****@****cwt.com
What schools did Melissa Norris attend?
Melissa Norris attended University Of Phoenix, Anthem College-Maryland Heights.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial