Extensive experience in management, marketing and sales, particularly at e-Commerce and Strategic and Business consulting levels, gained in Multinational and SME environment. Having worked Client-side and Supplier-side for many years and acquired the knowledge of their visions gives me today a greater ability to identify the best solutions and anticipate problems.Some of my strengths lie in:• Identifying and analyzing key issues based on detailed research• Mapping and analysis of processes and information / communication flows and its performance (UML)• Improving processes with process reengineering• Development of business strategies in line with market developments and trends• Project management skills, built upon a very good understanding of project lifecycles• Design and implementation of Web solutions• E-Commerce platforms management• Management of medium and large teams• Customer Relationship Management• Commercial experience in the context of management and consultingAreas of expertise include:• Top Management (Strategic Business Planning / Business Development / Project Management / Change Management / Continuous Process Improvement)• E-Commerce• Digital (Marketing 1to1 / Social Media / Data & Analytics)• Web Design & Development ( Wireframes / UI / CX)Interpersonal Skills:• Results-driven• Proactive• Excellent communication and relationship skills• Ability to motivate and lead teams• Ability to deliver under pressure with responsibility• Trading and selling in contexts of great complexity• Adaptability to multicultural environmentsTechnical Skills:• HTML5• Google Analytics / AdWords• Microsoft Project / Office / Outlook / CRM• Visio• SharePoint• Adobe Photoshop / ImageReady• Macromedia Dreamweaver / Flash MX• JavaScript / Java (Client-Side)• PHP (Server-Side)Language Skills:• Portuguese (Native)• English• Spanish• French