María E. Pat Arce Email and Phone Number

• Planning, organizing, and coordinating the annual Marketing event hosted by The Vacation Club Association.• Assisting keynote speakers before and during the event.• Travel arrangements assistance such as booking flights, hotel rooms, etc. • Translating and writing reports, letters and emails from English to Spanish.• Acting as an interpreter in meetings when required.• Handling databases.• Ensure Association image consistency and quality standards on LinkedIn platform in collaboration with design and content team member.• Social media relationships.• Providing general administrative support.

• Check passengers in and issuing boarding passes.• Check passenger luggage and tag them for appropriate destination.• General customer service regarding ticketing, canceled or delayed flights.• Making announcements regarding flight activity.• Following Airport safety regulations and policies.

• Providing an exceptional luxury customer service experience.• Processing reservations, changes or cancellations by phone and email.• Accommodating special customer requests and concerns.• Providing customers with up-to-date information on property facilities/ services.