Mr. Mike Epstein is the Founder and CEO of NexGen Agency, a leading provider of "VIP" outsourced business process solutions. As CEO, Mike is responsible for overseeing operations, financial planning, and steering the organization’s strategic direction.With over 25 years of executive experience in the business process outsourcing (BPO) industry, Mike has consistently driven revenue growth, profitability, and business expansion within start-ups, turnarounds, and high-growth environments. His expertise spans corporate leadership, growth strategy, marketing (including social and digital media), channel and alliance development, technology assessment, operational administration, and client relationship management.Known for his engaging, approachable leadership style, Mike leads by example, inspiring teams to exceed goals, fostering team synergy, and recognizing individual talent. His global perspective is enhanced by a diverse career across North America and active engagement in both domestic and international markets.Mike is also an active member of the Harley-Davidson Owners Group (HOG) in Palm Beach, FL. Outside of the business world, he is a seasoned musician, having toured extensively, collaborated with accomplished artists, recorded music, and performed alongside renowned acts over the years as a singer, songwriter, and guitarist.
Listed skills include Crm, Outsourcing, Strategy, Business Development, and 45 others.