Mer Moreno

Mer Moreno Email and Phone Number

Automation librarian, linguist and conversational designer
Mer Moreno's Location
Barcelona, Catalonia, Spain, Spain
Mer Moreno's Contact Details

Mer Moreno work email

Mer Moreno personal email

About Mer Moreno

I'm passionate about languages. With a humanistic background and experience in technology, I love to learn and to share the acquired knowledge.

Mer Moreno's Current Company Details

Automation librarian, linguist and conversational designer
Mer Moreno Work Experience Details
  • Holded
    Onboarding Automation Specialist
    Holded Jun 2022 - Jun 2023
    Barcelona
    - Design conversational experiences- Train the chatbot- Analyze customer's interactions and align with their needs and requests- Document procedures, including vocabularies, style guides and internal how-tos- Languages: Spanish, English, French, Catalan
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  • Transperfect
    Senior Solutions Engineer
    Transperfect Feb 2021 - May 2022
    Barcelona
    - Set up translation technology integrated with content creation tools (Adobe Experience Manager, SAP Commerce, Sitecore, Contentful, Marketo)- Training end customers- Troubleshooting- Languages: English, Spanish, French
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  • Innovative Interfaces
    Sales Engineer
    Innovative Interfaces Oct 2018 - Dec 2020
    Barcelona Area, Spain
    - Product demonstrations: online, on site and at library events- Configuration of demonstration environments- Software testing and translation- Support to sales activities- Languages: English, Spanish, Catalan, French and Italian
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  • Sirsidynix
    Library Relations Manager
    Sirsidynix Nov 2011 - Sep 2016
    Berlin Area, Germany
    - Customer Accounts management, with a retention rate of 98%- Product presentations- Surveillance of critical support and administrative issues- Translation of software and documentation- Languages: English, Spanish, French, Catalan
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  • Instituto Cervantes (Berlin)
    Library Director (Part Time)
    Instituto Cervantes (Berlin) Jan 2011 - Nov 2012
    - Patron assistance (reference, circulation, reception...)- Cataloging of monographs and audiovisual materials, serials check-in- Yearly inventory control- Testing new releases and functionalities- Languages: Spanish, German, Catalan, English
  • Diputació De Barcelona
    Automation Consultant
    Diputació De Barcelona 2006 - 2010
    - Requirements specification and planning- System configuration and functionality testing- Documentation and staff training- Batch data modification- Languages: Catalan, English
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  • Vtls Europe, S.L.
    Systems Librarian
    Vtls Europe, S.L. 1992 - 2005
    - Technical support on software developed by the company- Training librarians and system administrators- Product demonstrations- Testing, documenting and translating software- Languages: English, Catalan, Spanish, Portuguese, French
  • Bol Iberica
    Database Department Responsible
    Bol Iberica 2000 - 2001
    - Coordination with the Product and Marketing Departments- Content quality control- Design, specs and testing improvements both to backend and frontend- Batch data modifications through Oracle's SQL- Managing a team of 6 librarians- Languages: Spanish, Catalan, English

Mer Moreno Skills

Presentation Skills European Languages Proofreading Process Automation Customer Satisfaction Troubleshooting Agile Methodologies English Software Documentation Customer Service Management Computational Linguistics Translation Sales Engineering Customer Relationship Management Quality Assurance Data Visualization Html Artificial Intelligence Technical Documentation Microsoft Office Xml Library Services Critical Thinking Employee Training Libraries Customer Support Portuguese Testlink Training Delivery Databases Product Demonstration Css Customer Engagement Teamwork Documentation Project Management Problem Solving German Linguistic Validation Unix Linux Desktop French Software Project Management Web 2.0 Selenium Webdriver Mysql Manual Testing Spanish

Mer Moreno Education Details

Frequently Asked Questions about Mer Moreno

What is Mer Moreno's role at the current company?

Mer Moreno's current role is Automation librarian, linguist and conversational designer.

What is Mer Moreno's email address?

Mer Moreno's email address is me****@****nix.com

What schools did Mer Moreno attend?

Mer Moreno attended Universitat De Barcelona, Universitat De Barcelona, Universitat De Barcelona.

What skills is Mer Moreno known for?

Mer Moreno has skills like Presentation Skills, European Languages, Proofreading, Process Automation, Customer Satisfaction, Troubleshooting, Agile Methodologies, English, Software Documentation, Customer Service Management, Computational Linguistics, Translation.

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