Alejandro Mera Email & Phone Number

Bogotá, Co

Bogota, D.C., Capital District, Colombia

Montreal, Quebec, Canada

Responsible for the commercial development and training of the commercial and technical team within Dell Technologies in the SOLA Region (Spanish-speaking South of Latin America) of all Microsoft OEM software; sold through all Dell Technologies products (Personal Computing Equipment, Servers, Hyper converged solutions and storage). Support to Dell Technologies wholesalers and channels to understand Dell Technologies solutions, with the objective of increasing the Microsoft OEM software attach with the Dell Technologies portfolio. Responsible for the quota established by Microsoft to Dell Technologies in this region and management of the relationship with Microsoft.

Bogotá, Bogotá D.C., Colombia

Leader of the Government and Regional Private Territory (Bogotá - Cundinamarca - Boyacá - Meta - Tolima - Huila – Santander Region - Atlantic Coast Region) positioning the entire Dell Technologies portfolio through business associates in the region, managing to position hyper convergent solutions, networks , storage, backup, VMWARE, among others; aligning the territory and marketing strategy with the extended team that serves the territory.

Bogotá, Bogotá D.C., Colombia

Attention of global accounts, district government accounts and acquisition accounts in the private sector of Bogotá. In 2018, support the territory of district government and acquisitions in the absence of the Account Executive of the territory, managing to cover it with the Dell Technologies portfolio and generating solutions in large part of the clients.

Bogotá D.C. Area, Colombia

Account support in the Small Medium Business segment in the South Colombia area (Valle del Cauca, Cauca, Nariño, Putumayo, Meta, Huila, Casanare) with the Middleware and Business Intelligence portfolio. Development of territory coverage plans through channels, identification, validation, development and closing of business opportunities. Development of new accounts for the corporation with the entire Oracle Middleware & BI On-premise and Cloud portfolio.

Bogotá

Account support in the mid-market segment in Colombia and Ecuador with the entire Oracle Fusion Middleware portfolio. Positioning of Middleware Solutions such as Document Managers, Application Server, SOA, BPM, Form & Reports and Oracle Cloud. Identification, validation, development and closing of business opportunities with the entire Oracle Fusion Middleware portfolio. Proposal of initiatives to generate demand for the territory with the Oracle Fusion Middleware portfolio. Support, monitoring and control of Oracle business partners in the territory. Cadence with the wholesalers of Ecuador. Development of new accounts with the entire Oracle Middleware On-premise and Cloud portfolio

Bogota

Account support with global agreement, public and private sector throughout Ecuador. Identification, validation, development and closing of business opportunities with the entire Dell portfolio. Support, monitoring and control of Dell business partners in the territory. Cadence to the business partners of the territory. New Account Development.

Bogota

Administration, configuration and support of the telephone infrastructure of the entire organization. Technically responsible for the entire migration of 3CX software to Interactive Intelligence Software. Stabilization and improvement of telephone service nationwide. Help in preparing the infrastructure to migrate the telephony service to the CaaS model with Interactive Intelligence. Management of each and every provider at the level of trunks and telephone links, direct dialogue with manufacturers and suppliers for the improvement of the services provided to the organization.

Bogota

Business requirements gathering based on the needs of the organization and objectives of the organization, in favor of generating new business opportunities. Identification, validation and support to the closing of business opportunities based on software for industry and software development, in the Software Brands of Industry Solutions (Filenet, Content Manager, Datacap, Sterling, Websphere Commerce, i2, Demantec, ILOG Optmiza-tion , UNICA, Coremetrics) and Rational (Team Concert, Requisite Composer, Functional Tester, Performance tester, System Architect, Software Architect) in South America speaks Spanish and Mexico. Support to the marketing plan of the brands in events and in digital content. Monitoring and forecast of business opportunities generated.

Bogota

Support in Lifesize Brand products, Audiocodes, Interactive Intelligence among others. Gather of functional and non-functional requirements before the implementation of the products. Design and implementation of the integration of distributed solutions with IP-PBX telephony solutions and contact center. Integration tests of videoconferencing systems. Support on IP phones of the Polycom, Snom, Yealink brand. Support in Microsoft Office Communications Server. Administrator of the Organization IT Resources. Support to the commercial in homologations and projects of the company's products and services. Product training, Presales Engineering and development and implementation of customized requirement; based on proprietary language of the different manufacturers.

Colombia

Customer support based on the NK-90 telephony platform. Customer support based on the Interactive Intelligence CIC Platform. Information and requirements gathering for Interactive Intelligence product implementation projects. Preparation of information flows for the development and implementation of IVRs based on the information sessions and requirements gathering. Project Manager for the implementation of some phases of the Contact Center of the Cafam Compensation Fund based on the Interactive Intelligence CIC platform. IP Telephony Project and Contact Center for the E.S.S EMSSANAR in the city of Pasto, based on the Interactive Intelligence CIC platform. Developer and implementer of IVR flows based on Interactive Intelligence proprietary language. Contribution for the improvement of the Implementation, Support and IT.

Bogota

Testing of telephony products with the NK-90 platform based on PHP, MySQL, JavaScript and proprietary language. Validation of customer development requirements on products developed by the development team. Support in the organization with IT Process. Administrator of the organization IT resources and support inside customers

Computing Support, Computer/Information Technology Administration And Management

Ingenieria De Sistemas, Computer Software Engineering

System Engineer