Comprising of 6+ years of experience in an online retail Industry, my time has been spent as Customer Operations Analyst at a Multinational company Amazon in city of Hyderabad, India. My primary focus has been to establish a reputation for excellent customer service and customer satisfaction. I developed my experience in Amazon with high commendation on my customer relations skills. I work on complex and Legal consumer escalations made to CEO, US Better Business Bureau and Various Attorney General Offices.