Meraj Sayed Email & Phone Number

**Job Responsibilities:**- Maintained and optimized the front-end of Telstra’s customer portal using HTML, CSS, and JavaScript, ensuring a responsive and user-friendly interface for customers across Australia.- Utilized PHP to fetch and display real-time customer feedback from the server, integrating it seamlessly into the portal to enhance user interaction and satisfaction.- Collaborated closely with Telstra’s back-end team to ensure smooth data retrieval and display, facilitating accurate and timely updates for the customer feedback system.- Wrote and maintained robust, scalable code, adhering to best practices in web development, and ensuring consistent performance across various browsers and devices.- Conducted thorough testing and debugging of front-end components, resolving issues efficiently to optimize the portal’s functionality and reliability.- Regularly updated the portal’s design and features based on user feedback and Telstra’s evolving business needs, contributing to an enhanced digital experience for their customers.

Mumbai Metropolitan Region

Job responsibilities:Worked with Australian client nbn on fibre to the node (FTTN), Fibre to the premises (FTTP), Hybrid Fibre Cable (HFC) telecommunication architecture for providing internet service to Australian households.Responsible for configuring routers(residential gateway) and connect/ configure to the network and troubleshooting if a problem arises during it's sync.Responsible for maintaining the quality of signal and worked closely with onsite technicians to detect and fix the problems in the telecom architecture.