Meranda Bourque Email & Phone Number

Lafayette, La, Us

United States

QA specialist, Agent training, Customer relations including account maintenance.

Greenview, Missouri Area

Managed the Texas, Louisiana and Mississippi district. Over seen the sales performance and efficiency of my hired on sales agents and sales managers as well as my own sales. Maintained client files and assured client satisfaction from start to finish.

St. Martinville

Reestablished and maintained precise accounts receivable records and collections. Made prompt and professional collection calls for delinquent accounts. Designed letter head and produced confirmation letters as needed. Utilized basic clerical skills; typing, making copies, scanning, faxing, telephone answering, office organization and cleanliness. Formulated an Excel data base for customer accounts as well as a database for Title inventory. Reestablished accurate Accounts Receivable records as well as maintained daily, weekly and monthly customer collection and monitoring reports. Researched and set up more efficient procedures to maintain accurate records of collections and receipts. Created, organized and maintained a more proficient customer files center utilizing the Excel program to establish more precise reports to accompany the Quicken program requested by employer, simplifying daily, weekly, monthly and yearly reports. Maintained less time consuming accurate employer and customer reporting resulting in more efficient pinpointing of delinquent accounts requiring immediate regulatory attention, thus leading to better overall collections of delinquent and current payments resulting in quality employer and customer satisfaction. In the Real Estate aspect of my position I furthered my education into the Real Estate industry by attending a course to become a licensed Real Estate agent. Worked with a Local Real Estate Broker as well as individually prospected for profitable investment properties. Once properties were acquired I personally partook in the remodel as well as overseen contractors work. Upon completion the properties resulted in a profitable rental property.

New Iberia La

Manage sales and office, Web page Design, Web page management, Correspond to generated leads. Run errands. Prepare and organize data entry and filing of customer, accounts receivable and payable invoices. Assist in daily office duties. Assist in vehicle quality control. Advertisement Management. Answer calls and customer inquiries. Make copes, send faxes as needed. Daily filing and typing. Construct as well as maintained an Inventory database. Generate reports from data base upon request of employer.ACCOMPLISHMENT:Designed and maintained a productive Webpage increasing customer sales and traffic dramatically resulting in increased sales.Set up an Inventory Database that made reporting and value assurance per unit easily accessible resulting in a precise evaluation and management of the foreseeable profit margin of the inventory.Established productive filing along with office organization for a more efficient office saving time allowing for better customer attention. Assisted in vehicle quality and inventory control, assuring customer satisfaction and quality inventory.

New Iberia

Maintained Accounts Payable and Accounts Receivable. Formulated Database for Inventory control as well as restocking as needed. Handled all aspects of shipping and receiving. Managed productive advertisement utilizing both online and local advertisers. Preparation of quarterly and yearly tax reports and scheduled payments. Established above average customer relations and collections. Designed and maintained company webpage. General office operations such as typing, faxing, emailing, filing, letter corresponding etc. Formulated budgeting reports. Handled all requirements and aspects for weekly payroll and payroll distributions. ACCOMPLISHMENTS:Formulated, from the ground up, a well maintained and proficient office environment increasing productivity for both employees and owners. Managed accounts receivable / payable accompanied by exceptional budgeting incurring in an unusual profitable business margin in less than one year in business.Utilized Business Management skills along with advertisement and sales resulted in rapid increase in clientele providing allowance and necessity for the purchase of a much larger facility. Acquired a reputable customer relations resulting in not only repeat business but new referred clientele and demand resulting in excellent repute.Working with licensed Tax agent formulated precise Federal, State and local Tax records and reports minimizing tax expense.

Drafting, Design And Applied Arts

Accounting