My name is Mercede Robinson and welcome to M.R. Elite Solutions. I am a virtual support pro. You are probably asking yourself "what is a virtual support pro?" Don't worry most people in my day to day life had to ask me that as well. Simply put a virtual support pro is a "virtual assistant" known as VA, it's a highly skilled professional who works remotely providing administrative, technical, and or creative tasks to support businesses. Though there are a variety of tasks a VA can manage, I enjoy supporting growing businesses and entrepreneurs with organizational tasks, managerial tasks, customer/client care and event planning. I started my business because it’s a pleasure seeing others thrive, while providing support in their business needs. In my previous role as an Executive Assistant II to a Provost/Vice President; I provided organizational support to students, the general public, the President, College Executives and Administrators and Academic Divisions. During my career as an Executive Assistant, taking the initiative daily on tasks and projects gave me ability to provide exceptional administrative and customer support in a timely manner. While also streamlining internal processes and creating systems for efficiency. It would be an honor to work with you to provide elite customer/client service and to help with your back office feeling less of a hassle. Allow me to assist you, so that you can focus on building the things you enjoy in your business!