Mercedes Spring
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Mercedes Spring Email & Phone Number

CrossCountry Mortgage | Loan Partner II | Mortgage Loan Subject Matter Expert at CrossCountry Mortgage, LLC
Location: Kansas City, Missouri, United States 10 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
CrossCountry Mortgage, LLC
Role
CrossCountry Mortgage | Loan Partner II | Mortgage Loan Subject Matter Expert
Location
Kansas City, Missouri, United States
Company size
2743 employees

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Mercedes Spring is listed as CrossCountry Mortgage | Loan Partner II | Mortgage Loan Subject Matter Expert at CrossCountry Mortgage, LLC, a company with 2743 employees, based in Kansas City, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Mercedes Spring.

Mercedes Spring previously worked as Loan Partner II at Crosscountry Mortgage, Llc and Mortgage Loan Officer NMLS#1730436 at Zillow Home Loans, Llc. Mercedes Spring holds Certificate, Legal Assistant/Paralegal from Missouri Western State University.

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CrossCountry Mortgage, LLC

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Profile bio

About Mercedes Spring

I’m an experienced loan officer with noted leadership in navigating complexprojects, ensuring a positive employee experience, and successfully leading teams withinmatrixed organizations. My journey began as a Loan Specialist at Mortgage Lenders ofAmerica where I translated intricate data into successful loan contracts while cultivatingrobust relationships with clients and partners.My tenure at NASB saw successive promotions to key leadership roles, where I expertlymanaged multiple projects and priorities. My impact at both NASB and Zillow Home Loansextended beyond sales and loan completion. I played a pivotal role in empowering theworkforce during the challenges of COVID-19. Notably, I grew a remote team from 10 to 21members, trained and coached new hires, and streamlined workflow and pipeline processes.I leverage my customer-facingmanagement background, bringing a high level of independent judgment, strong decision-making, rapid problem-solving, and exceptional people skills to drive impactful results. Mydiverse experiences have taught me the importance of collaborating with individuals from allbackgrounds to achieve the best outcomes.Whether it's implementing people-focused strategies for a remote workforce or coordinatingcomplex loan processes involving lenders, processors, credit underwriters, and closers, I’mwell-versed in what it takes to propel a team toward its core mission.If you would like to connect or know more about my professional story, please send me anInMail message.Key Strengths & Interests: Employee Experience | Team Leadership | Project Management |Team Training & Coaching | Employee Engagement | Data Analysis | StakeholderRelationships | Sales | Customer Service | Human Resources | Finance & Banking | MortgageLoanPersonal NMLS 1730436Company NMLS 3029Branch NMLS 2565067Equal Housing OpportunityNmlsconsumeraccess.org

Current workplace

Mercedes Spring's current company

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CrossCountry Mortgage, LLC
Crosscountry Mortgage, Llc
CrossCountry Mortgage | Loan Partner II | Mortgage Loan Subject Matter Expert
brecksville, ohio, united states
Website
crosscountrymortgage.com
Employees
2743
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10 roles

Mercedes Spring work experience

A career timeline built from the work history available for this profile.

Loan Partner Ii

Current
Crosscountry Mortgage, Llc

Cleveland, Ohio, United States

2160 Superior Avenue, Cleveland, OH 44114

May 2024 - Present

Mortgage Loan Officer Nmls#1730436

Zillow Home Loans, Llc

10975 El Monte St, Overland Park, KS 66211

  • Achieved on-time completion of loan file processing and submission through effective collaboration with operations teams
  • Facilitated the creation of loans for fulfillment partners, resulting in efficient underwriting, processing, and funding
Jun 2023 - Jan 2024

Sr. Portfolio Loan Consultant

North American Savings Bank
  • Exceeded monthly sales targets, securing over $1.5M in sales by effectively communicating loan programs to clients
  • Fostered strong relationships with realtors, builders, and referrals, contributing to the expansion of a loyal client base
Jan 2022 - Feb 2023

Mortgage Operations Manager

North American Savings Bank
  • Oversaw a team of 20 processors and assistants, implementing cross-training initiatives and SOPs for a new loan origination system, achieving production expectations and increasing operational efficiency
  • Conducted monthly one-on-one meetings, monitoring team quality, efficiency, and adherence to internal processes in addition to workflow and pipeline management
Oct 2021 - Jan 2022

Loan Officer Assistant Supervisor

North American Savings Bank
  • Interviewed, coached, and expanded a remote team from 10 to 21 members, resulting in top talent development
  • Boosted employee engagement by 100% through weekly virtual meetings, enhancing the remote workforce's experience
May 2020 - Oct 2021

Mortgage Loan Specialist Nmls#1730436

Mortgage Lenders Of America, L.L.C.
  • Reviewed loan applications, verified information, and determined eligibility, exhibiting sound judgment and independent decision-making while managing the credit file of each borrower
  • Introduced over 100 potential borrowers to the right loan products and services for homes and other properties
Apr 2018 - Oct 2018
Team & coworkers

Colleagues at CrossCountry Mortgage, LLC

Other employees you can reach at crosscountrymortgage.com. View company contacts for 2743 employees →

CA Christine Abrames Christine Abrames Colleague at Crosscountry Mortgage, Llc Attleboro, Massachusetts, United States, United States View → LH Lori Hartman. Lori Hartman. Colleague at Crosscountry Mortgage, Llc Clearwater, Florida, United States, United States View → RP Ritik Patel Ritik Patel Colleague at Crosscountry Mortgage, Llc Greater Cleveland, United States View → AC Angela Chappell Angela Chappell Colleague at Crosscountry Mortgage, Llc Omaha, Nebraska, United States, United States View → MJ Marina Johnson Marina Johnson Colleague at Crosscountry Mortgage, Llc Greater Chicago Area, United States View → MW Mariah Whitley Mariah Whitley Colleague at Crosscountry Mortgage, Llc Bend, Oregon, United States, United States View → MR Merari Rosas Merari Rosas Colleague at Crosscountry Mortgage, Llc Greater Seattle Area, United States View → MM Michael Miller Michael Miller Colleague at Crosscountry Mortgage, Llc Cleveland, Ohio, United States, United States View → MS Mary Swackhamer Mary Swackhamer Colleague at Crosscountry Mortgage, Llc Phoenix, Arizona, United States, United States View → DS Drew Sopha Drew Sopha Colleague at Crosscountry Mortgage, Llc Greater Chicago Area, United States View →
3 education records

Mercedes Spring education

FAQ

Frequently asked questions about Mercedes Spring

Quick answers generated from the profile data available on this page.

What company does Mercedes Spring work for?

Mercedes Spring works for CrossCountry Mortgage, LLC.

What is Mercedes Spring's role at CrossCountry Mortgage, LLC?

Mercedes Spring is listed as CrossCountry Mortgage | Loan Partner II | Mortgage Loan Subject Matter Expert at CrossCountry Mortgage, LLC.

Where is Mercedes Spring based?

Mercedes Spring is based in Kansas City, Missouri, United States while working with CrossCountry Mortgage, LLC.

What companies has Mercedes Spring worked for?

Mercedes Spring has worked for Crosscountry Mortgage, Llc, Zillow Home Loans, Llc, North American Savings Bank, Mortgage Lenders Of America, L.L.C., and The Children'S Place.

Who are Mercedes Spring's colleagues at CrossCountry Mortgage, LLC?

Mercedes Spring's colleagues at CrossCountry Mortgage, LLC include Christine Abrames, Lori Hartman., Ritik Patel, Angela Chappell, and Marina Johnson.

How can I contact Mercedes Spring?

You can use AeroLeads to view verified contact signals for Mercedes Spring at CrossCountry Mortgage, LLC, including work email, phone, and LinkedIn data when available.

What schools did Mercedes Spring attend?

Mercedes Spring holds Certificate, Legal Assistant/Paralegal from Missouri Western State University.

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