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Mercedes Hashimoto is listed as KYC Analyst at Titan Bank, N.A., a company with 24 employees, based in Argentina, Argentina, Argentina. AeroLeads shows a matched LinkedIn profile for Mercedes Hashimoto.
Mercedes Hashimoto previously worked as KYC Case Manager at Citi and Global Optimization and Call Management (Resource Planning Center) Analyst at American Express. Mercedes Hashimoto holds Bachelor Of Counselling, Counseling Psychology from Holos Sanchez Bodas.
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My professional profile is backed up by very meticulous attention to detail, a data-driven approach, teamwork, assertive communication, and maximum responsibility. My main focus is to guarantee results, with a proven record of achieving customer satisfaction goals. I combine empathy, active listening, and non-violent communication techniques to solve problems in a creative and effective way, surpassing clients' expectations. Self-taught, passionate about connecting with, and helping people. My priority is to keep improving my skill sets and continue learning new things.
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Estados Unidos
Review all new customer applications.Prepare all CDD and EDD documents according to AML and Compliance requirements.Ensure the KYC process is complete for every new customer.Review documents such as Articles of incorporation, EIN acceptance letters, Driver's License/Passport, Certificate of good standing, Ownership documents, etc.Contact customers and.
Argentina
Coordinate with Relationship Managers and Compliance team, to help prepare, develop, and do due diligence approval of KYC records.Create and maintain KYC records by obtaining information from both internal and external resources.Work alongside Relationship Managers, Compliance, and AML teams, to update information in the systems, from onboarding until KYC.
Buenos Aires, Argentina
Control and optimization of back-office case inventory.Develop and execute strategies and case distribution solutions to exceed case time resolution goals.Design, document, and optimize new process flows.Workforce planning, real-time monitoring, service level adherence, and performance management analytics.Elaborate volume forecasting models to support.
Buenos Aires, Argentina
Reply to inbound emails and calls, both internal and external (from Corporate customers).Increase customer penetration in digital enrollment at corporate online platforms, web usage, and wire transfer payments.Guide customers by teaching them how to use AtWork platform, and help them troubleshoot issues through video call, email and ticketing.Create all.
Buenos Aires, Argentina
Management of service telephone payments for corporate partners, following guidelines of compliance and quality accordingly.Interaction with customers, account executives, and corporate representatives.Fulfill extensive volumes of payments, with a high level of accuracy.Account analysis.
Buenos Aires, Argentina
Deliver extraordinary customer care by responding to questions concerning customer accounts in afast-paced, structured customer care environment.Resolve product or service inquiries by asking probing questions, determining the cause of thethe issue, selecting and articulating the best solution to drive brand advocacy.As a SAC (save a client) analyst, added.
Buenos Aires, Argentina
Alitalia Airline customer care representative, supporting English-speaking customersReceive inbound calls from customers both from the US and Canadian markets. Assist clients with ticketing, manage Mille Miglia accounts, request refunds, etc.Help passengers with flight information, ticket sales, reservations, and booking changes through Amadeus GDSManage.
Other employees you can reach at titanbank.com. View company contacts for 24 employees →
Ferledy Fuentes
Colleague at Titan Bank, N.A.Dallas-Fort Worth Metroplex, United States
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Cassie Shelton
Colleague at Titan Bank, N.A.Strawn, Texas, United States, United States
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SC
Shawn Cardin
Colleague at Titan Bank, N.A.Mission Viejo, California, United States, United States
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JM
Janiese Miller
Colleague at Titan Bank, N.A.Dallas, Texas, United States, United States
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Anuradha S.
Colleague at Titan Bank, N.A.Irving, Texas, United States, United States
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KL
Katy Lackowski
Colleague at Titan Bank, N.A.Dallas, Texas, United States, United States
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Tom Shields
Colleague at Titan Bank, N.A.Dallas-Fort Worth Metroplex, United States
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LN
Lucas Nix
Colleague at Titan Bank, N.A.Midlothian, Texas, United States, United States
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RH
Ryan H.
Colleague at Titan Bank, N.A.Dallas-Fort Worth Metroplex, United States
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QM
Qiana M
Colleague at Titan Bank, N.A.Greater Fort Smith Area, United States
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Quick answers generated from the profile data available on this page.
Mercedes Hashimoto works for Titan Bank, N.A..
Mercedes Hashimoto is listed as KYC Analyst at Titan Bank, N.A..
Mercedes Hashimoto is based in Argentina, Argentina, Argentina while working with Titan Bank, N.A..
Mercedes Hashimoto has worked for Titan Bank, N.A., Citi, American Express, and Bosch Argentina.
Mercedes Hashimoto's colleagues at Titan Bank, N.A. include Ferledy Fuentes, Cassie Shelton, Shawn Cardin, Janiese Miller, and Anuradha S..
You can use AeroLeads to view verified contact signals for Mercedes Hashimoto at Titan Bank, N.A., including work email, phone, and LinkedIn data when available.
Mercedes Hashimoto holds Bachelor Of Counselling, Counseling Psychology from Holos Sanchez Bodas.
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