Mercedes Van Setten Email & Phone Number

Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

• Analyse data to find subgroups of interest• Data analysis• Identify trends and patterns• Project management• Liaise with customers• Write reports• Process confidential data• Quantitative research• Questionnaire development• Quality checks of data

Sunshine Coast, Queensland, Australia

• Work with the E-commerce platform Shopify• Creating posts for social media platforms: - LinkedIn - Instagram - Facebook - Twitter - Pinterest• Professional photography of products • Picture editing• Share stories of cheesemakers through active storytelling • Planning and execution of marketing strategies• SEO copywriting• Writing blog posts

Sunshine Coast, Queensland, Australia

• Create engaging and informative infographics • Research current topics related to Social Marketing • Write explainer articles• Write company overviews • Communicating research in an engaging way • Condensing lengthy information to cohesive, short articles

Sunshine Coast Australia

A role involving the practice of strong communication skills, interpersonal skills, time management, work under pressure and customer service.

Sunshine Coast, Queensland, Australia

Gained hands-on experience within the world of social media. Primarily through the social platforms Facebook and Instagram. Increased my knowledge and ability to curate content to increase impressions, increase follower base and follower engagement. During my internship, I planned, created, launched and analysed a competition run on social media. I also got educated within the presentation of content planning, curating content, storage of content and how to utilize Later effectively and efficiently for scheduling of social media posts. During this internship, I got practical experience for content creation for a large variety of companies operating within different industries. I used and improve my skill of thinking outside the box, coming up with new and innovative posts to further engage followers.

Stockholm, Sverige

During my work for Nespresso, I developed and improved my communication and customer service skills, performed beyond target in regards to sales, learned to work under pressure and still deliver exceptional service and quality of work.

Djursholm

Worked at the stable involving regular stable work developing my teamwork skills, planning skills and efficiency. Increased my ability to solve problems and think clearly during high pressure and stressful situations whilst handling the horses of the riding school throughout each task. The role also involved daily contact with customers and the practice of customer mindedness.

Sippy Downs, Australien

Worked as a barista at a smaller café, making coffees and serving customers. First experience of working with a smaller team and practised quick problem solving, working under pressure and the value of quick and efficient communication between the team during peak hours of the business.

Stockholms Län, Sverige

Developed and practised customer communication skills, was taught efficient communication regarding speciality products and to tailor the sales experience based on the customer profile while asking open-ended questions to increase the opportunity to understand the product they seek. I worked across three different stores within the city and enjoyed alternating between the different locations improving my skill of being flexible and adaptive to different situations and teams.

Danderyd

Work within the retail environment at a horseback riding & pet store. I developed and practised visual merchandising, customer service and multitasking skills.

Stockholm, Sverige

Learned the skills of encouraging, guiding and tutoring younger kids within their studies as a tutor. Every child I tutored received at least two grades above the results they obtained prior to tutoring.

Täby Samt Solna

Worked as a barista at many different cafes for the same company within Stockholm city, learned the art of selling and introducing new products in a time-efficient and successful way. During employment received barista training and a certificate within customer service.

Täby

Employed at the front end at a restaurant with a focus on customer service. During my employment, I developed skills of efficiency, effectiveness, my ability to multitask and learn quickly within a quick-paced work environment.

Psychology 1, Psychology

This course encompassed four modules, introduction to psychology, developmental psychology, cognitive psychology including neuroscience.

Argue With Research

Cultural Competency

Activities and Societies: Completed tasks improving cultural competency through group discussions, group work and individually.Project.

Bachelor Of Business Double Major Marketing And International Business, Gpa 6.71

Rhetorics Written And Spoken, How To Communicate Clearly Both In Writing And Speaking

Diploma Of Business, Business

Gymnasieexamen, Natur Natur Internationell