Mercedez Alvarez Email & Phone Number

Portland, Oregon Area

Mercedez values quality service above all else. She is passionate about relationship building and it is at the heart of everything she does. Inspired by a deep passion for the business, her client’s priorities always come first and she works diligently to master her craft day in and day out. After graduating from the University of Montana in Honors Political Science, she moved to Oregon to push herself, get out of her comfort zone, and ultimately grow. Her love of learning and self development in real estate continues to flourish with the relentless and persistent work she puts in. She has found a place to truly call home in Portland.

Corvallis, Oregon

-Attentively listens to customer needs and recommends products through deep knowledge and understanding of inventory-Efficiently serve customers during high volume periods while ensuring customer satisfaction- Proven track record of being a leading team member in sales and customer traffic at one of Corvallis’ busiest dispensaries-Lead and collaborate with team members in cooking up clever ideas to enhance company sales

-Wear various hats within the company to remain present with the fluid work environment, duties include: sales, customer service, product delivery, upkeep, and management-Networked and leveraged professional relationships to pinpoint and sell to a prospective client resulting in a sale which met 8% of the organization’s monthly goal-Communicate with clients via phone, email, and in-person establishing and developing relationships through providing specialized industry knowledge, enhancing customer comprehension and company growth

Missoula, Montana Area

-Scouted potential investment properties for mentor to investigate -Performed real estate market analysis -Attentively listen, watch, and gain a deeper understanding of financing, home buying process, as well as negotiations -Learn the intricacies of renovating and remodeling investment rental properties

Missoula, Montana Area

-Supervised and worked alongside employees to ensure the business ran effectively and efficiently; required phenomenal customer service skills and the ability to maintain a calm presence during peak hours -Diffused, de-escalated, and resolved volatile customer complaints to customers’ satisfaction securing company brand value by acting as a customer advocate-Organized catering events which required direct communication with clients, clear direction and management of team members, event setup/tear down, and sustained restaurant standards and aesthetics; Required superb time management

Missoula, Montana Area

Promoted local concerts through social media, postering, and word of mouth. Sold tickets and crowd engagement.

Missoula, Montana Area

-Communicated with CEO/founder on a weekly basis to create projects and goals for each week - reached out to non-profit organizations and collaborated with Insight’s clients to publicize events - bringing awareness to each cause-Spearheaded Insights initiative to promote projects by being the voice of the company and connecting with clients via phone and email; Continuously improved, grew, and evolved skill set by remaining open to constructive criticism -Represented InSight Management during the 2016 Pollstar convention which consisted of set-up/breakdown of Insight’s panel discussion, networked with various event experts, and attended other organizations’ events

Missoula, Montana Area

-Achieved an understanding of venue, festival and concert logistics from various mentors who shared their specialized knowledge by listening to lectures, asking questions, and creating and executing projects-Collaborated and worked with team members to discover musicians, create their brand, expand content, and coordinate a live music event resultings in an attendance of over 300 people-Mastered the importance of effective communication and proper organization with the various moving parts to ensure a fun, safe and profitable event