Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.• Guided aircraft into and out of parking positions using hand signals.• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

Resolve customer complaints and escalate worsening concerns for remediation.Monitored cash drawers in 25 checkout stations to ensure adequate cash supply.Greet and assist visitors and customers, answering questions and building long lasting relationships.

Managed multiple projects, enforcing adherence to building codes and regulations.Communicated regularly with clients to discuss progress and address any concerns.Collaborated with architects, designers, and homeowners to meet project goals.

Set and updated weekly work schedules to meet employee needs and departmental targets.Attentively listened to customer concerns and resolved issues appropriately.Educated staff on strategies for handling difficult customers and challenging situations.Trained team members in successful strategies to meet operational and sales targets.