Mike Mercer Email & Phone Number

I have close to 15 years of Financial Service experience predominantly in Banking were my passion has been to continually strive to improve the functionality of my workplace by developing and implementing new administrative processes and systems. I am repeatedly commended for my ability to pinpoint areas for improvement and to execute successful solutions to office efficiency problems, manage staff performance, and to establish a top-performing team and infrastructure, with the goal being to deliver a first-rate customer experience.Moreover, while my on the job experience has afforded me a well-rounded skill set, I have a strong academic background to ground my work. After completing my BA in Business Administration, I have subsequently gone on to undertake a number of professional qualifications. These include two which require a renewal due to expiry; PRINCE2 Practitioner and Lean Six Sigma Green Belt practitioner, and my Chartered Manager L7 Strategic Management and Leadership Post Graduate Diploma which I intend to turn in to a future MBA. I always look to draw on these methodologies to effectively contribute to the building of a great operation infrastructure and environment.

Listed skills include Marketing Research, Marketing, Social Media Marketing, Business Development, and 13 others.