Merchant Diana Email & Phone Number

Clarksville, Tn, Us

Tennessee, United States

MTSS-R Study Test Administrator collecting data on 1st grade readers

Clarksville, Tennessee, United States

Clarksville, Tennessee Area

Published Freelance (Non-Fiction) Writer & Poet; Creative Writer, Abstract Artist, and Crafter (artistic functional home decor); Site offers Inspirational Network for Kindred Creatives and one-of-a-kind and custom designed items for sale.

Nashville, Tennessee, United States

Assess, develop, implement treatment plans of assigned caseload of children in State foster care system to meet permanency goal of return to parent or adoption. Oversight of assigned foster homes. Coach foster parents in Together Facing The Challenge treatment Model. Conduct weekly in home visits. Maintain electronic medical files of caseload to include case notes and monthly reports. Write policy and serve on COA accreditation committee; develop internal agency forms; create and present power points for policy training; revise client handbook,

Clarksville, Tennessee, United States

Assessments in development and implementation of treatment plan. Intensive in-home child/family therapy session, 24/7 crisis management, maintain / update electronic medical files, case notes, progress reports and recommendations to community partners (Juvenile Court) and contracting agency (DCS, Juvenile/Family Court).

Dover, Tennessee

Child Protective Services: Investigate referrals / allegations of abuse / neglect of children; conduct & coordinate child and family needs assessments using Multi Response System in Dickson, Houston, Humphrey's and Stewart County as well as outlining Counties (Gibson, Benton, Hickman, and Montgomery). Work in tangent with Families, Non-Relative Caregivers, Child Protective Investigation Team, Law Enforcement, Juvenile Courts, School Systems, Contracted and Community Service Partners. Long Hours, Late Nights, OnCall, Potentially Hostile Environments and High Caseloads (currently over 70).

Fall 2007– Present, with only 3 credits and applied research paper to complete degree requirements– projected grad Dec 2010•Graduate Candidate for Master of Arts (M.A.) in Psychology Industrial / Organizational Psychology Program; Dr. Uma Iyer, Advisor & IO Program Coordinator; Homepage: http://www.apsu.edu/iyeru; Phone: 931.221.6331•Major academic courses highlights: I/O Psychology (1); Performance Management(3); Personnel Psychology(3); Applied Psychology(3); Personnel Assessment and Selection(3); Organizational Psychology (3); Research in Psychology Statistics (3) Training & Development (3); Test & Measures in Psy(3); Organizational Leadership (3)

Writing projects / assignments - Book Review essay(s) for Masterplots, Third Revised Edition; 2010 Career and Industry Guide article on Retail trade & service industry (for Salem Press, Inc publications of supplement Textbooks for Senior High School and Freshman College students).

Implement curriculum for teachers on leave within the Clarksville-Montgomery School Systems grades K-12; On call and scheduled school days 6A-4P:Teaching and classroom / behavior management

Intake Case Management* Clinical and In-Home interviews* Assessments in determination and recommendation of eligibility * Development / oversight of Individual Service Plans* Case Management of 100-200 client files to include monthly contacts / visits, reports, financial authorizations, etc.* Community, provider agency, and client relations - review / process or respond to complaints and concerns from citizens, public officials, media, service providers, client and family* Coordinate and monitor delivery & quality of support services* Maintain compliance with HIPAA and other state policy / federal regulatory guidelines

Office of Performance Enhancement (OPE); Office of the Inspector General (OIG); Performance and Quality Improvement (PQI) Division; Central Office, Nashville, TNQuality Assurance Monitoring & Contract Management 1.Participated in and lead State-wide onsite evaluation and monitoring activities (external operations of private provider facilities, internal / external case file reviews) to ensure contract / regulatory compliance and assure quality of services – provided technical assistance to corrective action plans; wrote detailed succinct comprehensive administrative reports and executive summaries of findings, recommendations, and follow up planning;2.Data Management – Analyzed Serious Incident trends, identified concerns, investigated complaints and documented resolution and /or recommendations for corrective actions to solve potential and ongoing problems; aggregated data and survey tracking reports;3.Compiled and created internal procedural training manual and professional presentation using multi-media applications to train OIG program monitors – mentored new monitors in training;4.Chaired Council On Accreditation (COA) Risk Prevention and Management Subcommittee (PA-RPM standards compliance) – participated in Policy Planning review committees to meet regulatory guidelines and Accreditation standards;5.Project Management – Researched, developed and authored the Stakeholders Critical Measures Monitoring Tool, an internal quantitative and qualitative instrument to score performance outcomes of contracted service providers; visualized, designed and created forms, tracking logs and implementation protocols to improve OIG internal processes

Case Management process to include assessment of needs, development, implementation, review and revision of permanency plan - Family reunification, relative placement, or termination of parental rights, independent living and pre-adoption goals*Counseling child and family (monthly home visits and as needed)*Foster parent support /Behavior support planning (monthly visits and as needed)*Provider relations (initial resource contact and placement support, conflict resolution and mediation of placement issues)*Community and School Liaison (monthly contact or visits as needed)*Court Advocate (best interest of the child) plan ratification and foster care review hearings; to include preparation of court documents such as affidavits, petitions, and progress reports / case recommendations*Child/Family social services referral & support coordinator*State wide transportation / travel and 24/7 on-call crisis management

Assess needs of individual MR adult and children consumers via clinical / family interviews* Develop and implement Individual Support Plans to empower self advocacy and promote self-determination * Coordinate identified community resources and services,* Conduct monthly home visits*Consumer Advocate / Community and Court Liaison *Monitor assigned day and residential providers (Mid-Cumberland region) to ensure implementation of services in accord with agency policy and state requirements - * Attend agency planning sessions / human right committee review of psychotropic medication and behavioral restraints * Conduct progress reviews of Individual Service / Behavior Support plans; *ISC Agency and State required training and paperwork

Manage and maintain (3) five Independent Living Program group homes / (2) assisted living apartments to ensure compliance in agency standards and state documentation requirements * review of Incident Reports, required medication logs, visitor / contact logs, activity logs, and households budgets/maintenance ledgers; *Supervise 15 staff - shift schedules; conduct supervisory case consultations and performance evaluations; *on call 24/7 crisis management,*Manage caseload of 20 clients in accord with agency policy and state requirements - * manage client personal finances / checking accounts, * conduct monthly in home face-to-face home visits* coordinate required and requested services, * medical/dental/psychological assessments,* present cases as required at periodic human rights committee reviews and * write quarterly progress reports, *Monthly billing and other required agency documentation *Conduct Functional Assessments and ongoing review / revision of Individual Service / Behavior Support plans; *Human Resource duties - include screening and interview process for residential staff; & Provide agency wide training (DMR Train the Trainer Certification) for all residential and case management staff in accord with agency policy, state regulations, and federal fiscal guidelines *Assist Incident Management Coordinator in review of submitted serious incident reports*Attend agency administrative planning & interdisciplinary meetings

Same duties as above and including Child Protective Services and Juvenile Justice services as DCS began to roll out from Dept. of Human Services and Dept. Youth Development *Secure transports, drug testing, abuse investigations, removal petitions, foster care placement, court testimony, family service plans, etc.

Intensive Clinical/ Therapeutic Case Management - maximum caseload: 10 *Assess needs for families of at risk children via clinical interviews / tools and family centered information gathering processes*Develop and implement youth and family Therapeutic Service Plans * Coordinate identified community resources and services,* Conduct weekly in-home child / family therapy sessions* Conduct/submit progress reviews for file and referral agency*Child and Family Advocate - School and Court System* Write/submit court reports and recommendations* provide behavior support plans / Individual Educational Plan (IEP) sessions & school related problems *24/7 On-Call Crisis Management *Ongoing clinical case management training

Research Medication via records review, medical dictionary / Physician Desk Reference and consultation with family and prescribing doctor(s) for all day / residential client case files*Conduct clinical interviews with family and other professionals to write social history for all day / residential client case files*Transport & accompany client to medical, dental, and psychological appointments - document in case file *Coordinate / document treatment and aftercare needs*Conduct functional behavioral assessments for staffing reviews*Develop Individual Support Plans for Day Program clients*Assist Training Specialists with client needs and work in meeting day workshop contract requirements*Coordinate, transport, and accompany direct care staff on client day activities / community outings (shopping, swimming, etc)* and maintain all other clerical entries in client files and computer spreadsheets in accord with state requirements & agency policy

M.A, Psychology Program- Industrial; Organizational

Activities and Societies: SIOP - Society for Industrial & Organizational Psychology SHRM- Socieity for Human Resource Management currently.

Ma, Communications - Corporate Concentration

Activities and Societies: Worked full time whilst pursuing degree. Major academic courses highlights: Research Methods; Applied.

Diploma W/ Highest Honors, Astrology/Parapsychology

Activities and Societies: Parapsychology Foundation, Inc. Psychic Explorers Club

B.S, Psychology / English Writing

Activities and Societies: • Bachelor of Science – BS Psychology major; English Writing minor •Graduate level psychology major courses.

High School Diploma, Business/Commerce, General

Bachelor Of Science - Bs, Psychology