Raza Merchant Email & Phone Number
Who is Raza Merchant? Overview
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Raza Merchant is listed as Business Analyst at Nuvama Asset Management at Nuvama Group, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Raza Merchant.
Raza Merchant previously worked as Senior Manager Business Analyst at Nuvama Group and Manager Business Analyst at Nuvama Group. Raza Merchant holds Master'S Degree, Business Administration And Management, General, B from K.P.B. Hinduja College Of Commerce.
Email format at Nuvama Group
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About Raza Merchant
Results-driven Business Analyst with over a decade of experience in CRM implementation, ChatBot development, and business process optimization.Key achievements:• Reduced CRM implementation costs by 70%, winning The Ground Breaker Award.• Developed award-winning BFSI WhatsApp ChatBot.• Decreased customer complaints by 35% through data-driven solutions.• Boosted client retention by 20% at Economic Research.Proficient in Microsoft Dynamics 365, requirement gathering and business process modeling. Skilled in Agile methodologies, stakeholder management and UAT. Experienced with JIRA and Confluence.Adept at translating complex business needs into effective technical solutions, driving innovation across Customer Service, Sales and Marketing modules. Consistently aligns emerging technologies with organizational goals to enhance efficiency and customer experience.Passionate about leveraging data analysis and technological advancements to fuel continuous improvement and deliver tangible business results.
Raza Merchant's current company
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Raza Merchant work experience
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Manager Business Analyst
Business Analyst
Manager - Client Retention
Responsible for managing new and existing clients and developing them to their full potential to ensure consistent recurring revenues. Also responsible for providing clients with a service that continually delivers significant value and meet their needs.
Raza Merchant education
Master'S Degree, Business Administration And Management, General, B
Bachelor Of Commerce (B.Com.), Accounting, A
Education record
Frequently asked questions about Raza Merchant
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What company does Raza Merchant work for?
Raza Merchant works for Nuvama Group.
What is Raza Merchant's role at Nuvama Group?
Raza Merchant is listed as Business Analyst at Nuvama Asset Management at Nuvama Group.
Where is Raza Merchant based?
Raza Merchant is based in Mumbai, Maharashtra, India while working with Nuvama Group.
What companies has Raza Merchant worked for?
Raza Merchant has worked for Nuvama Group, Equitec Technology For Finance, and Economic Research India Pvt. Ltd..
How can I contact Raza Merchant?
You can use AeroLeads to view verified contact signals for Raza Merchant at Nuvama Group, including work email, phone, and LinkedIn data when available.
What schools did Raza Merchant attend?
Raza Merchant holds Master'S Degree, Business Administration And Management, General, B from K.P.B. Hinduja College Of Commerce.
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