Business Analyst
Current• Led cross-functional teams in the agile development of digital applications, utilizing tools such as Jira and Confluence.• Conducted comprehensive business requirements gathering sessions with stakeholders, ensuring alignment with strategic objectives.• Collaborated effectively with development, design, and QA teams to ensure precise implementation and validation of business requirements based on documented use cases.• Identified pain points, bottlenecks, and opportunities for process optimization, resulting in a streamlined and efficient workflow by 15%• Facilitated and documented Joint Application Development (JAD) sessions, fostering collaboration, and capturing key requirements from diverse stakeholders. • Maintained awareness of industry trends to provide strategic guidance to business partners, ensuring alignment with evolving business needs.• Employed a robust analytical approach to evaluate business needs, identify improvement opportunities, and translate high-level information into detailed requirements, focusing on cross-functional interdependencies.• Spearheaded functional and acceptance testing, ensuring applications met end-user requirements and business goals.