Mercy Ekeh Email and Phone Number
Hi there, welcome to my profile...I am Mercy and I help transform businesses with exceptional virtual supportI am confident to say that I am an accomplished professional with over 3 years experience in customer support and help successfully managing a customer base of over 500 clients.I thrive in providing SaaS services to businesses, and currently learning PaaS and onboarding businesses from on-prem to cloud. πΌπ’ π΄π‘πππππππ ππππππππ:βοΈAdministrative Management: Successfully managed large-scale operations, including the supervision of over 10,000 containers annually, demonstrating expertise in project management, operations management, and process optimization.βοΈ Customer Support: Consistently delivered exceptional customer care, ensuring high levels of customer satisfaction and loyalty.βοΈ Data Analysis: Skilled in data analysis and reporting, with the ability to extract valuable insights and drive informed decision-making.βοΈVirtual Assistance: Certified Executive VA and Customer Support professional, proficient in a range of virtual assistant tools and technologies.ππππ πππππ πΈ ππ ππππππππππ ππ:
Anchor Bridge Consulting
View- Website:
- anchorbridgeconsulting.com
- Employees:
- 14
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Channel Partner ManagerAnchor Bridge ConsultingLagos, Nigeria
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FounderThe Virtual Ola Business Solutions Jun 2024 - PresentTVO Business Solutions provides professional IT solutions and business support services, leveraging expertise in both technical and soft skills to help businesses of all sizes achieve their organizational, business and marketing goals. Our customized services enhance efficiency, productivity, and profitability, driving sales, revenue and general success for our clients.
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Executive Virtual AssistantJk Homedoch Global Jan 2024 - PresentRemote
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Trainee On Cloud Computing. Cloud Security And DevopsDigital Witch Support Community Aug 2024 - Present -
TraineeAlx_Africa Aug 2024 - Oct 2024Remote -
Data AnalystYoung Professionals'β Forum Jan 2024 - May 2024Port-Harcourt, Rivers State, Nigeria -
Certified Virtual AssistantDigital Witch Support Community Jan 2024 - Apr 2024Lagos State, Nigeria
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Administrative ManagerNellyval Investments Limited Aug 2021 - Sep 2023Port Harcourt, Rivers, Nigeria1. Supervised the clearing of over 1000 containers on a monthly basis.2. Followed up on the various departments both in the office and field, to ensure a seamless clearing process of these containers.3. Handled sensitive projects for the company.4. Mediated between the company and external stakeholders.5. Handled all administrative activities and achieved over 98% success rate.6. Trained newly employed staff members on the general container clearing process.7. Followed up on the custom alerts and ensured the right measures are put in place to clear those alerts in the shortest time possible.
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Customer Service SupervisorNellyval Investments Limited Aug 2020 - Sep 2023Port Harcourt, Rivers, Nigeria1. Managed a team of professional customer representatives in effectively carrying out topnotch services to clients 2. Followed up on escalated clients complaints and queries, ensuring issues are resolved and client satisfaction is achieved.3. Trained customer representative team to provide professional services to clients.
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TeacherNational Youth Service Corps Sep 2019 - Jul 2020Akwa Ibom, NigeriaMusic Teacher
Mercy Ekeh Education Details
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Salesforce Administration -
Business, Management, Marketing, And Related Support Services -
Business Analytics Specialization -
First Class Honours
Frequently Asked Questions about Mercy Ekeh
What company does Mercy Ekeh work for?
Mercy Ekeh works for Anchor Bridge Consulting
What is Mercy Ekeh's role at the current company?
Mercy Ekeh's current role is Channel Partner Manager.
What schools did Mercy Ekeh attend?
Mercy Ekeh attended Alx Academy, Lagos Business School, Pan-Atlantic University, Wharton Online, Coursera, Benson Idahosa University.
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Mercy Ekeh
Port Harcourt -
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