o New business acquisitiono Client retention by enhancing existing relationshipso Managing clients accountso Research and analyzing market strategies

o Overseeing creation, implementation, maintenance, and enhancement of test plans, test scripts, and test methodologies that ensure exhaustive testing of all assigned software systems to ensure compliance with software/system specifications.o Collaborating with developers to improve overall product quality by emphasizing defect prevention throughout the development process.o Identifying areas for test improvement through analysis, experience and use of metrics.o Communicating… Show more o Overseeing creation, implementation, maintenance, and enhancement of test plans, test scripts, and test methodologies that ensure exhaustive testing of all assigned software systems to ensure compliance with software/system specifications.o Collaborating with developers to improve overall product quality by emphasizing defect prevention throughout the development process.o Identifying areas for test improvement through analysis, experience and use of metrics.o Communicating critical issues and status updates in a timely manner.o Planning, organizing, and monitoring the execution of work assignments for the Quality Assurance Team. Show less

o Roll out and capacity support 
o Technical Assistant

o Evaluating and identifying technology platforms for delivering company services.o Leading strategic planning to achieve business goalso Establishing processes for risk managemento Supervising recruitment and training of development staffo Software Quality Assuranceo Software solution architecture

 Backing up information and ensuring data is backed up daily. Giving end-user support. Carrying out PC maintenance and ensuring all systems are functional Managing exchange server Networking (i.e. Terminations and Troubleshooting)