Mercy Koskey

Mercy Koskey Email and Phone Number

Customer Success Agent-Lima Labs @ Lima Labs
Mercy Koskey's Location
Kenya, Kenya
Mercy Koskey's Contact Details

Mercy Koskey personal email

n/a
About Mercy Koskey

Mercy Koskey is a Customer Success Agent-Lima Labs at Lima Labs. She possess expertise in customer service, microsoft office, powerpoint, microsoft excel, microsoft word and 6 more skills. She is proficient in English and kiswahili.

Mercy Koskey's Current Company Details
Lima Labs

Lima Labs

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Customer Success Agent-Lima Labs
Website:
lima.ag
Employees:
2
Mercy Koskey Work Experience Details
  • Lima Labs
    Customer Success Agent
    Lima Labs Jan 2023 - Present
    Naivasha, Nakuru, Kenya
    Data ScienceCustomer Relations
  • One Acre Fund
    Corporate Operations' Senior Admin And Regional Office Supervisor
    One Acre Fund Aug 2020 - Jan 2023
    Kakamega, Kenya
  • One Acre Fund
    Infrastructure Admin Assistant
    One Acre Fund Sep 2017 - Aug 2020
    Kakamega, Kenya
    • Proactively scrutinizing the inventory flow processes to curb any foreseen shortage in supplies, office and residential purchases• Networking with internal and external stakeholders including vendors and suppliers and managing communication channels effectively• Responding to tight deadlines requests within stipulated timelines• A track record of handling customers' grievances professionally and offering effective customer service• Planning all ground logistical aspects during suppliers and vendor’s meetings as well as departmental meetings• Taking lead in organization’s inventory management trackers• Maintaining office and the company residential equipment, fittings and organizing repairs• Processing payment requests for vendors, contractors and casuals• Reconciling payment accounts and liaising with finance department• Maintaining and updating client records as well as lease database• Responding to mails relating to infrastructural requests• Welcoming and directing visitors and clients• Ensuring proper flow of office procedures and promoting team culture• Reviewing and aligning vendors’ management policies with the company’s best practices• Reconciling monthly rentals on both permanent assets and leases• Kenyan Lead administrator in both corporate and infrastructure departments• Managing direct reports in charge of logistical affairs within the department• Maintaining and regularly updating the company’s asset register• Producing quarterly dashboards and reports for informed decision making• Data analysis using in-house developed software and MS Excel• Working closely with health and healthy specialist in ensuring the office is in tandem with regulations.
  • Bela Vista Beauty Company
    Operations Coordinator
    Bela Vista Beauty Company Sep 2016 - Jun 2017
    Nairobi
    • Coordinated supply and delivery of company's products from the suppliers both locally and internationally• Linked clients with suppliers and delivery persons across the then five countries of operations in Africa • Picked calls, responded to messages, mails and managed business' online social platforms• Maintained customer records and updating them• Maintained and updating the company’s financial records and systems• Managed staff expenses and remunerations• Handled visitors and clients • Arranged and scheduled staff and board meetings• Ensured proper flow of office procedures• Handled office expenses and billings• Building sustainable relationships of trust through open interactive systems.
  • Tusker Mattresses Limited
    Finance Intern
    Tusker Mattresses Limited Jan 2016 - Jul 2016
    Nairobi, Kenya
    • Reconciling processed work by verifying entries and comparing system reports to balances. • Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries. Paying vendors by monitoring discount opportunities.• Preparing cheques; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop payments or purchase order amendments. • Paying employees by receiving and verifying expense reports and requests for advances; preparing cheques. • Maintain accounting ledgers by verifying and posting account transactions. • Verifying vendor accounts by reconciling monthly statements and related transactions.• Maintaining historical records by microfilming and filing documents. • Disbursing petty cash by recording entry; verifying documentation. • Reporting sales taxes by calculating requirements on paid invoices. • Protecting organization's value by keeping information confidential. • Accomplishing accounting and organization mission by completing related results as needed.• Assisting with other projects as needed.• Respond to all vendor inquiries.
  • National Bank Of Kenya
    Intern
    National Bank Of Kenya Dec 2014 - Mar 2015
    Westlands
    *Data entry and analysis*Cash handling*Customer Service *Clearing and Settlement*Processing and Administration
  • Tagabi Tea Factory
    Intern
    Tagabi Tea Factory May 2013 - Aug 2013
    Kericho
    *Quality leaf assurance*Data collection,entry and analysis*Data entry*Receiving the green leaf that meets the company’s standards

Mercy Koskey Skills

Customer Service Microsoft Office Powerpoint Microsoft Excel Microsoft Word Public Speaking Management Research Sales Strategic Planning Leadership

Mercy Koskey Education Details

Frequently Asked Questions about Mercy Koskey

What company does Mercy Koskey work for?

Mercy Koskey works for Lima Labs

What is Mercy Koskey's role at the current company?

Mercy Koskey's current role is Customer Success Agent-Lima Labs.

What is Mercy Koskey's email address?

Mercy Koskey's email address is me****@****und.org

What schools did Mercy Koskey attend?

Mercy Koskey attended Maseno University.

What skills is Mercy Koskey known for?

Mercy Koskey has skills like Customer Service, Microsoft Office, Powerpoint, Microsoft Excel, Microsoft Word, Public Speaking, Management, Research, Sales, Strategic Planning, Leadership.

Who are Mercy Koskey's colleagues?

Mercy Koskey's colleagues are Tracy Matia, Marc-Philip Brusse, Gideon Kigen, Nyawira Lucy, Kevin Odhiambo, Andrew Jackson, Mitchel Milton Ochieng.

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