Mercy Koskey Email & Phone Number

Naivasha, Nakuru, Kenya

Data ScienceCustomer Relations

Kakamega, Kenya

Kakamega, Kenya

• Proactively scrutinizing the inventory flow processes to curb any foreseen shortage in supplies, office and residential purchases• Networking with internal and external stakeholders including vendors and suppliers and managing communication channels effectively• Responding to tight deadlines requests within stipulated timelines• A track record of handling customers' grievances professionally and offering effective customer service• Planning all ground logistical aspects during suppliers and vendor’s meetings as well as departmental meetings• Taking lead in organization’s inventory management trackers• Maintaining office and the company residential equipment, fittings and organizing repairs• Processing payment requests for vendors, contractors and casuals• Reconciling payment accounts and liaising with finance department• Maintaining and updating client records as well as lease database• Responding to mails relating to infrastructural requests• Welcoming and directing visitors and clients• Ensuring proper flow of office procedures and promoting team culture• Reviewing and aligning vendors’ management policies with the company’s best practices• Reconciling monthly rentals on both permanent assets and leases• Kenyan Lead administrator in both corporate and infrastructure departments• Managing direct reports in charge of logistical affairs within the department• Maintaining and regularly updating the company’s asset register• Producing quarterly dashboards and reports for informed decision making• Data analysis using in-house developed software and MS Excel• Working closely with health and healthy specialist in ensuring the office is in tandem with regulations.

Nairobi

• Coordinated supply and delivery of company's products from the suppliers both locally and internationally• Linked clients with suppliers and delivery persons across the then five countries of operations in Africa • Picked calls, responded to messages, mails and managed business' online social platforms• Maintained customer records and updating them• Maintained and updating the company’s financial records and systems• Managed staff expenses and remunerations• Handled visitors and clients • Arranged and scheduled staff and board meetings• Ensured proper flow of office procedures• Handled office expenses and billings• Building sustainable relationships of trust through open interactive systems.

Nairobi, Kenya

• Reconciling processed work by verifying entries and comparing system reports to balances. • Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries. Paying vendors by monitoring discount opportunities.• Preparing cheques; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop payments or purchase order amendments. • Paying employees by receiving and verifying expense reports and requests for advances; preparing cheques. • Maintain accounting ledgers by verifying and posting account transactions. • Verifying vendor accounts by reconciling monthly statements and related transactions.• Maintaining historical records by microfilming and filing documents. • Disbursing petty cash by recording entry; verifying documentation. • Reporting sales taxes by calculating requirements on paid invoices. • Protecting organization's value by keeping information confidential. • Accomplishing accounting and organization mission by completing related results as needed.• Assisting with other projects as needed.• Respond to all vendor inquiries.

Westlands

*Data entry and analysis*Cash handling*Customer Service *Clearing and Settlement*Processing and Administration

Kericho

*Quality leaf assurance*Data collection,entry and analysis*Data entry*Receiving the green leaf that meets the company’s standards