Mercy Masese Email and Phone Number

* Wireless network configuration using radio-Mesh, router equipments;* Technical faults analysis and troubleshooting and Undertaking routine preventative measures.* Monitoring network IP addresses, network security and alerts;* Administration of network user accounts and mailboxes.* Design, Installation, configuration, Administration and troubleshooting of LAN/WAN and Wireless infrastructures.* Providing training and technical support for users with varying level of IT knowledge and competence.* Maintenance of data centre environment- i. e. cabling, labeling, standards.* Ensuring that all IT equipment complies with Industry Standards.* Planning and implementing future IT developments and undertaking project work.*Handling calls from the customers and assigning calls to the specific engineers who can handle the customers’ problems.* Site Survey for new clients and site visits to solve client connection and mail problems.* Hands on expertise in Linux and Microsoft Operating Systems.

* Wireless network configuration using radio-Mesh, router equipments;* Technical faults analysis and troubleshooting and Undertaking routine preventative measures.* Monitoring network IP addresses, network security and alerts;* Administration of network user accounts and mailboxes.* Design, Installation, configuration, Administration and troubleshooting of LAN/WAN and Wireless infrastructures.* Providing training and technical support for users with varying level of IT knowledge and competence.* Maintenance of data centre environment- i. e. cabling, labeling, standards.* Ensuring that all IT equipment complies with Industry Standards.* Planning and implementing future IT developments and undertaking project work.*Handling calls from the customers and assigning calls to the specific engineers who can handle the customers’ problems.* Site Survey for new clients and site visits to solve client connection and mail problems.* Hands on expertise in Linux and Microsoft Operating Systems.

* Developing user-manuals.* System Implementation and Training,* Content Population of developed system/Websites.* Installation of softwares.* System Testing and Error Debugging.

* Preparing Out-turn Reports.* Preparing Vessel Statement of Facts (SOF).* Maintaining and Updating the SCO-UNIX database (tine-term).* Capturing of MPRO details* Capturing of loading and discharging tallies.* Performing trouble-shooting techniques.