• Quantitative and Qualitative Survey for Households, Kenya Social Economic Inclusion Project by UNICEF and Oxford Policy Management.• Used advanced digital Instruments to ensure objective and accurate collection of data using electronic Survey CTO • Used Computer skills including Microsoft Excel and ODK application• Data coding, data entry, transcribing, data analysis.• Uploaded Data daily on the Server after the Survey and Compile data for progress reports• Engaged Community Partners in Research

• Quantitative Quasi-Experimental Research in Education, Sexual Reproductive Health, and assessment of needs and preferences for media use, income generation and civic engagement amongst Kenyan youth aged 15-24yrs.• Used a standardized questionnaires and Survey as data collection instruments. • Maintain accurate records of interviews, safeguarding the confidentiality of the subjects as necessary.• Carry out assigned tasks while keeping established objectives in mind.

• Carried out Inventory of all the Information Technology equipment’s and associated peripherals at the Office of the Deputy President.• Carried out repairs and maintenance of Information Communication Technology equipment’s.• Configuring and maintaining Local Area Networks and Wide Area Networks.• Delivered troubleshooting solutions to Departments and console users experiencing software, hardware and network connectivity.• Supported Senior Technicians with complex tasks and time -sensitive achievements and provided Support to users learning new technology

• Analyzed Telkom data using the CRM to manage the Company’s interaction with current and potential customers.• Verified details are written correctly then uploaded the Customers details in KYC.• Complied and maintained records of office Business Transactions• Submitted data inform of reports for management’s decision making.

• Planning for upgrades and Software changes to increase efficiency.• Configuration of PCs to Local Area Networks.• Ensured the smooth running of all ICT systems, including anti-virus software, print services email and provision.• Learned from IT professionals how to meet the support needs of a fast-paced technology company serving clients.• Provided support to users learning new technology assets to support existing operations and to make possible workflow expansion.• Ensures all Servers and computers, switches are working well.• Managed backups and appropriate storage

• Computer hardware and accessories repairs.• Upgrading, slaving and formatting of computer/laptops hard drives.• Troubleshooting network/Computers/Printers related reported by users and Configuration of New Computers/laptops.