Mercy Waita Email & Phone Number

Nairobi County, Kenya

Nairobi County, Kenya

Kenya

• Conduct administrative tasks, including sending faxes and scheduling appointments.
• Responsible for providing a comprehensive confidential and professional support service to the country director in all aspects concerned with the efficient and successful operation of the office.
• Facilitating day-to-day activities and smooth running of the office, in a confidential and efficient manner.
• Managing all the travel and accommodation logistics for the entire Mobile Strategies staff, in coordination with the country director.
• Coordinate the country director schedule/diary screening and monitoring of incoming calls, emails and posts.
• Track assigned tasks/project steps/timetables using modern office management technologies, and coordinate with relevant staff, provide assistance and/or information on project-related matters.

Kenya

• Lead and managed subordinates, providing guidance and coaching where required.
• Ensuring that staff maintain a courteous attitude towards clients and that they conduct themselves in a professional manner.
• Control all issues relating to casual and temporary staff, including staff remuneration, warning and disciplinary.
• Assist with the recruitment and appointment of staff. Identify and address staff training/development needs.
• Compiling accurate and thorough daily written work reports.
• Handling employees’ disputes and grievances

Kenya

• Managed and coordinated all aspects of cash management at the clinic.
• Ensured that laid down procedures regarding the handling of cash and payments are adhered to.
• Responsible for making travel arrangements for the dentist and planning his travel.
• Handled accurate patient’s record keeping within the clinic.
• Answered the phone and scheduled patient appointments as well as calling patients to remind them of their appointments and checking on patients’ progress after dental procedures.
• Responsible for receiving cash payments and banking of the cash and cheques received on a daily basis as well as handling the billing and invoicing needs.