I have held a range of job titles, each leading me to my chosen path of a virtual assistant. I know how valuable time can be, so I create systems and SOPs and manage administrative and management tasks to help online and offline businesses serve their clients better.-Why should you hire me? Well, I'm here to ease your day-to-day work/personal life. My clients outsource their necessary but time-consuming tasks to me so they’re freed up to get on with other things – like making money, enhancing customer service, getting referrals, or bringing in new clients.-What can I do for you? I will transcribe, write articles, and YouTube scripts, do data entry, schedule meetings, email and calendar work, moderate webinars and discussions, create lists, run social media marketing campaigns, lead generation, create logos/graphics, and web and market research, etc.Let's chat about your needs and hopefully create a great working relationship! Cheers!
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Freelance EditorDigital Nirvana, Inc.Kenya -
Freelance EditorDigital Nirvana, Inc. Jul 2022 - PresentEditing companies' quarterly earnings call transcriptsEditing live earnings call transcripts -
Transcriptionist/Virtual AssistantSelf Employed Mar 2016 - PresentKenya• Complete administrative tasks by performing business correspondence, transcription and data entry.• Confer with customers by telephone, chat or email to provide information.• Answer and quickly redirect large volume of calls on central system.• Perform research to collect and record industry data.• Manage calendars to strategically coordinate meetings, appointments and events.• Manage phone and email correspondence and handled incoming and outgoing mail and faxes.• Analyze and report social media and online marketing campaign results.• Develop marketing content such as blogs, promotional materials and advertisements for social media.• Research key industry trends and competitive insights to keep messaging relevant to target demographic.• Maintain company's online social presence and created branded communications for social media campaigns. -
TranscriptionistBopinc Sep 2020 - Present• Transcribed dictated files and video recordings.• Maintained logs of incoming dictation projects and transcription records. -
TranscriptionistFocus Forward Aug 2017 - Jan 2022Wayne, Pennsylvania, United StatesTranscribing sensitive market research recordings with confidentialityData entryCreating summarized notes from recordings -
TranscriptionistUniversity Of California, San Francisco Jan 2015 - May 2019• Transcribed sensitive documents with complete confidentiality.• Recorded information using word processing, dictation and transcription software and equipment.• Attended training associated with role to improve skills and boost speed. -
TranscriptionistSyncscript May 2016 - Nov 2017Philadelphia, Pennsylvania, United StatesProvided general and medical transcription services. -
Research ConsultantSoilcares Foundation Mar 2016 - Oct 2016Kenya• Streamlined research processes to meet tight deadlines for multiple projects.• Collaborated with leadership team to identify relevant questions and determine best methods of collection.• Generated data models, performed data analysis and helped produce reports outlining results.• Collaborated with staff to develop and implement best practices and accomplished all team goals.• Interacted with study participants by preparing for examinations, obtaining consent and collecting specimens. -
Associate Field ManagerInnovations For Poverty Action Feb 2016 - Sep 2016• Prepared operational budget and directed proper utilization of organization resources to meet objectives.• Developed and implemented processes and strategies to achieve operational goals.• Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.• Performed quality control inspections on phases of field operations.• Tracked key performance indicators and enforced quality control measures.• Facilitated field operations through supervision and direction of field personnel.• Collaborated with multiple departments to meet operational deadlines. -
Qualitative Research Field OfficerInnovations For Poverty Action Oct 2015 - Nov 2015• Consulted with clients to identify survey needs and specific requirements such as special samples.• Delivered effective oral presentations to staff and clients based upon data compiled from different research sources.• Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.• Collaborated closely with others to develop new surveys and questionnaires, test survey links and proofread documentation.• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
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TranscriptionistRev.Com Feb 2012 - May 2015San Francisco Bay AreaProviding accurate and timely transcripts of digital audio/video recordings. -
Transcriptionist/CaptionerSpeechpad Transcription & Caption Services Feb 2012 - Apr 2015Florida, United StatesTranscribed and captioned recorded audio/video with accuracy and in a timely mannerl. -
Research Assistant InternWorld Vision Jan 2011 - Mar 2011NairobiConducting surveys, interviews, workshops and admin work.
Mercy Wanza Skills
Frequently Asked Questions about Mercy Wanza
What company does Mercy Wanza work for?
Mercy Wanza works for Digital Nirvana, Inc.
What is Mercy Wanza's role at the current company?
Mercy Wanza's current role is Freelance Editor.
What skills is Mercy Wanza known for?
Mercy Wanza has skills like Photoshop, Transcribing, Teamwork, Blogging, Management, Research, Social Media, English, Public Speaking, Administration, Team Management, Editing.
Not the Mercy Wanza you were looking for?
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MERCY WANZA
Kenya -
Mercy Wanza
Architectural Designer | Cad Software Expert | Creative Problem-Solverarchitect With Expertise In Cad And A Passion For Creative, Sustainable Design. Skilled In 3D Modeling, Drafting And Visualization.Nairobi County, Kenya
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