Mercy Mutheu Email & Phone Number

Doha, Qatar

.Provide comprehensive Escort services to all Al Maha service customers such as VIP, CIP, Al maha booked customers and special handling (unaccompanied minors,handicapped,deaf,blind etc..)and IOMs(International organisation for migration passengers) which includes assistance at check-in,immigration,baggage,onward connection,reservations,assistance with cancelled bookings and improper documentation e.g visas etc...Work in all area of Hamad International airport(HIA) i.e… Show more .Provide comprehensive Escort services to all Al Maha service customers such as VIP, CIP, Al maha booked customers and special handling (unaccompanied minors,handicapped,deaf,blind etc..)and IOMs(International organisation for migration passengers) which includes assistance at check-in,immigration,baggage,onward connection,reservations,assistance with cancelled bookings and improper documentation e.g visas etc...Work in all area of Hamad International airport(HIA) i.e transit,arrivals,departure VIP lounge and airside to meet and assist passengers..Liaising with MOI,customs,screening and security to ensure seamless,fast and secured assistance to VIP customers..Monitoring flight and airport parking bays with the company's departures/arrivals control system in order to ensure customers are promptly received and escorted..Provide information and guidance to customers on flights schedules,airline formalities,visa requirements,hotel information,currency exchange and transport arrangements..Coordinate with baggage and porter assistance for any lost and found services for any guests baggage issues to maintain timely delivery of baggage. Show less

Mombasa, Kenya

1 .Regularly updating customers on pricing updates,trade offers, new products etc..2. Availability execution excellence ensuring consistent product availability in the outlet.3. Market intelligence to counter competition.4. System clean up ensuring only valid orders are left for accurate forecasting and production 5. Order conversion alignment to align internal team and stakeholders-customers, security, transporters on smooth conversion.6. Execute offers and promos. To… Show more 1 .Regularly updating customers on pricing updates,trade offers, new products etc..2. Availability execution excellence ensuring consistent product availability in the outlet.3. Market intelligence to counter competition.4. System clean up ensuring only valid orders are left for accurate forecasting and production 5. Order conversion alignment to align internal team and stakeholders-customers, security, transporters on smooth conversion.6. Execute offers and promos. To drive the monthly target drive offers to ease product uptake.7. Engage specific assigned customers for orders and payments as per call plan. Show less

Kenya

​ Advise customers on ways of clearing their debts while communicating with them on the importanceof paying their debts and consequences of non-payment.​ Deliberate with customers by telephone to determine reasons for overdue payments and to reviewthe credit terms for easier settlement of debts and Provide customers with their correct accountdetails, balances, account numbers and respond to all correspondences like telephone calls.

Nairobi, Kenya

brand promotion of East African breweries limited reserve brands at corporate events.Introducing new products in the market

Nairobi, Kenya

Assisting guests in the different processes at the airport; check –in, boardinggates, transfer and service desks and Giving meal, hotel and transport vouchers to affected guestson overbooked or canceled flights​ Assisting guests with special needs like the physically challenged, unaccompanied minors, theelderly, inadmissible persons, deportees and also give advice on medical clearances especially forsick and expectant mothers.​ Attending the mandatory training so as to… Show more Assisting guests in the different processes at the airport; check –in, boardinggates, transfer and service desks and Giving meal, hotel and transport vouchers to affected guestson overbooked or canceled flights​ Assisting guests with special needs like the physically challenged, unaccompanied minors, theelderly, inadmissible persons, deportees and also give advice on medical clearances especially forsick and expectant mothers.​ Attending the mandatory training so as to be up to date with latest development and changes inthe aviation industry. Show less

Nairobi, Kenya

promoting East Africa breweries Limited beers i.e Guinness running draws and gifting loyal customers with T-shirts,umbrellas,key holders etc

Nairobi, Kenya

Marketing Safaricom home faiba to different households inneighborhood around Nairobi city

Nairobi Kenya

Marketing cheza cash betting company and subscribing new clients

Airline Passenger Services, Aviation/Airway Management And Operations, Distinction

customer service in airline providing essential services to passengers at the airport e.g. check in areas ,transfer desks, world tracing.

Computer Packages, Computer And Information Sciences, General, Distinction

computer literacy office, excel,PowerPoint and word

Kcse, High School/Secondary Diplomas And Certificates