Meredith A. Murray Email & Phone Number

Washington D.C. Metro Area

Defense Health Agency, Deputy Assistant Director, Information Operations (J-6)

Responsible for developing messaging and communications materials on behalf of the office of the Defense Health Agency Chief Information Officer. Routinely draft responses to congressional and media inquiries and prepare information papers and talking points for use by senior leadership in a variety of external relations — from meetings with congressional staffers to media engagements. Help ensure external messaging is consistent over time by utilizing knowledge management principles and resources. Serve as liaison for responding to stakeholder questions on health information technology issues received via feedback tool established within the Defense Health Agency’s secure SharePoint site.

Falls Church, Virginia

Managed interdisciplinary communications and knowledge management team within DoD program office responsible for implementing DoD electronic health record and interagency data sharing initiatives. Served as senior writer/researcher and communications consultant responsible for coordination of program office communications and media relations activities. Represented program office on working groups established to support knowledge management, communications, and conference activities. Provided government and military clients with research and analysis to support informed decision making. Developed materials on behalf of the Program Manager, including the annual report, quarterly Office of Management and Budget reports, Health.mil guest blogs, and weekly information reports used to brief senior staff on the status of clinical information technology projects. Standardized and archived program office information frequently used to respond to stakeholder requests for information, resulting in faster response times and consistent dissemination of appropriate content. Managed implementation of knowledge management tools, including EMC Documentum and Defense Knowledge Online. Facilitated working group sessions held to define organizational and project team file structures, file naming conventions and related business rules to govern the use of knowledge management solutions. Refined, documented and implemented the results of these efforts. Administered all technical program elements, including the program office lessons learned database, internal and external facing Web presences, and enterprise content management systems. Managed all required Information Assurance activities associated with the use and maintenance of these IT solutions. Supported the program office wide continuous process improvement program using Capability Maturity Model® Integration (CMMI). Developed and maintained standard operating procedures for all communications and knowledge management processes.

Falls Church, Virginia

Served as senior communications professional on a multidisciplinary team tasked with developing, implementing and sustaining a communications program for DoD (Health Affairs) program office charged with implementing the DoD electronic health record. Produced recurring reporting on program office accomplishments for DoD leadership and stakeholders. Developed key messages for each program, tying the messages back to the directives under which the program was initiated and demonstrating the challenges the program was intended to resolve. Created and maintained a repository of baseline information papers and standard briefings on all clinical Information Technology projects assigned to the program office. Implemented content development and content management for the initial Web presence of the program office, instituted processes for the continuous validation and maintenance of content.

Washington, Dc

Recruited by mentor/manager from Edelman to assist in the restructuring of health care division account team. Stood up new business effort, identifying potential clients and crafting solicited and unsolicited proposals. Account work included crisis communications support for proposed “Big Tobacco” global settlement and a dietary supplement manufacturer disputing Food and Drug Administration (FDA) conclusion.

Vienna, Virginia

Supported constituency relations efforts designed to speed identification and appropriate treatment of medical conditions including stroke, concussion, and orphan diseases. Managed awareness campaigns on issues of telemarketing fraud and FDA reform. Recruited and prepared advocates, spokespersons, and coalition members to support these activities. Developed and tested messages and outreach materials, performed congressional and media relations, and facilitated coalition activities on behalf of clients. Clients included American Academy of Neurology, National Organization for Rare Disorders, Adventist HealthCare, and the American Association of Retired Persons.

Washington, Dc

Performed research, media monitoring, writing and editing for senior staff of the Food and Drug/Consumer Division. Staffed product and campaign launch events. Attended and reported on congressional hearings and other Washington, DC events based on client interest. Produced account activity reports to accompany client billing. Coordinated account work between offices in Washington, DC and New York, NY. Clients included Wyeth-Ayerst Laboratories and the Sugar Association.

Bachelor Of Arts (B.A.), English Literature (British And Commonwealth)

Government Affairs Institute, Legislative Studies

School Of Continuing And Professional Studies Certificate, Publishing And Communications - Editing

Eleven course program

Program Management Level 1

Information Technology Level 1