Chief Operating Officer
CurrentAs COO, I work closely with the CEO and senior leadership to create and implement long and short-range plans, budget, and strategy for organizational operations. My strong leadership skills allow me to oversee multiple departments, including membership/volunteer recruitment and retention, programming, and all aspects of customer service and support. I enable the full potential of my organization through the trust I’ve developed with key stakeholders and my ability to innovatively get the job… Show more As COO, I work closely with the CEO and senior leadership to create and implement long and short-range plans, budget, and strategy for organizational operations. My strong leadership skills allow me to oversee multiple departments, including membership/volunteer recruitment and retention, programming, and all aspects of customer service and support. I enable the full potential of my organization through the trust I’ve developed with key stakeholders and my ability to innovatively get the job done. I also manage the IT infrastructure for eight service locations, covering 46 counties. My expertise and background provides direction for implementation, daily operation, integrity, and security of the technology and data that supports business operations. Show less
