Meredith De Souza Email & Phone Number

🔹 Responsible for managing the Adobe Commerce platform, working with marketing, programming, product, and IT to execute customer offers strategies and maintain Sling's product catalog🔹 Engage with multiple stakeholders and all levels of management ranging from mid-level managers to executives🔹 Support in refining features by submitting defects and detailed user stories for the engineering, QA, and design teams to deliver high-quality experiences to customers🔹 Plan, coordinate, and execute changes to customer offers using Adobe Commerce based on requirements from stakeholders🔹 Launched 100+ bundled packages in eCommerce platform to support the introduction of regional pricing for the Sling TV services, unlocking millions of dollars in revenue for the company🔹 Lead weekly cross-functional meetings with various stakeholders to discuss updates related to all of Sling's promotional offers🔹 Develop and manage an Airtable database for the company to reference that contains all important details surrounding promotional offers🔹 Presented to 200+ employees about the benefits unlocked with the implementation of a new e-commerce platform, Adobe Commerce

🔹 Served as a subject matter expert to Craftsy Instructors by providing insight into important and current communications; fielded thousands of emails answering Instructor questions/concerns related to the transfer of ownership🔹 Supported transfer from NBCUniversal to TN Marketing by serving as a liaison, and critical point of contact, reflected the cultivation of past relationships/partnerships, and ensured seamless transition from NBCUniversal to TN Marketing; only two Instructors out of a roster of 900 left the organization🔹 Successfully streamlined finance team workflow to process incoming financial paperwork from 900+ Craftsy Instructors🔹 Developed strategy to address essential topics through Instructor-wide communications and implemented a regular cadence of communications🔹 Created and implemented a form that prospective Talent fills out to provide all information necessary for consideration🔹 Produced training documentation distributed to all Craftsy Instructors regarding how to use ShareASale’s Affiliate platform along with best practices🔹 Empowered Instructors through teaching and guiding use of the company website and regularly updated FAQs page to address questions🔹 Led the creation, maintenance, and utilization of various creative assets and weekly marketing promotions to use by Affiliates and Instructors in the Affiliate program effectively

Denver, Colorado

🔹 Collaborated with department heads to discuss specific needs regarding cross-functional opportunities (in-person events, social media marketing short videos, article contributions) for Bluprint’s on-camera Talent🔹Utilized Wrike and collaborated with the team's Project Manager to create a form that departments within the organization use; conceptualized, designed, and implemented the process within a month 🔹 Accompanied on-camera talent to in-person events and provided them support during virtual events🔹 Development of new processes significantly improved productivity, fulfilling talent requests promptly🔹 Managed talent roster of over 900 individuals and maintained a calendar of all production shoots, launches, and events🔹 Communicated business updates, current promotional campaigns, and other relevant information with all 900+ individuals on the talent roster

Lakewood, Co

🔹 Surpassed hiring goal by filling 20 contract writer positions with talented and qualified candidates necessary to contribute to the company's blog focusing on real estate investing and personal finance🔹 Sourced and recruited candidates by using databases, social media, and freelance websites🔹 Retrieved and consolidated applications to ensure knowledge, skills, and experience align with available opportunities🔹 Developed external messaging supportive of and consistent with marketing strategies🔹 Fostered correspondences with candidates to build relationships throughout the selection process

Boulder, Co

🔹 Reviewed and executed hundreds of event agreements with honorariums ranging from $200 to $50K for each client🔹 Booked all travel for events and delivered complete, detailed itineraries to each client in a timely manner🔹 Generated email marketing campaigns for press releases and client announcements; collaborated with newspapers, magazines, radio stations, and more to help advertise events🔹 Built a new page on the company's WordPress website for a new division that started in 2017🔹 Facilitated and optimized onboarding processes for 50+ new clients🔹 Oversaw all press-related requests for events and organized interviews and appearances on CNN🔹 Consulted closely with the accounting team to invoice and settle payments for each client and event

Boulder, Co

🔹 Maintained efficiency throughout the office by creating and implementing office systems and procedures🔹 Orchestrated recruiting and hiring for the company's internship program on a quarterly basis🔹 Coordinated the creation and publishing of content for the company's social media accounts and email marketing campaigns🔹 Facilitated a complete overhaul of the company website, supervised all content updates using CMS platform WordPress, and performed routine quality assurance checks of the site🔹 Collaborated with COO and successfully orchestrated moving two offices (Madison House and our sister company Madison House Presents) from a 4,400 square foot location to a new 9,500 square foot office space🔹 Managed inventory of all equipment and furniture throughout the offices and oversaw the sale of anything no longer needed in the new office space🔹 Worked closely with the IT team to set up a new phone system, internet services, and Wi-Fi routers in the new office🔹 Coordinated the move with Building Management teams within both locations and managed communications regarding essential details related to the move🔹 Assigned various tasks and remained organized throughout the process, ensuring a smooth transition for all employees

Boulder, Co

🔹 Accelerated booking process for clients by reaching out to venues for availability and drafting contractual offers🔹 Collected weekly ticket counts from venues and promoters to monitor progress of sales for each event🔹 Researched venues and festivals ranging from small-scale to large-scale to determine how to increase client's exposure.🔹 Designed winter tour poster for theNEWDEAL used to promote a three-night event in both California and Colorado🔹 Supervised 25+ client profiles on company website to ensure biographies, photos, videos, and all links were up-to-date

Denver, Colorado, United States

🔹 Maintained all social media platforms for both Wow Events Denver and Latitude Sports Marketing🔹 Built new website for Wow Events Denver using WordPress🔹 Photographed and updated inventory on Latitude Sports Marketing's websiteand eBay store🔹 Created email blasts to retail and wholesalers using Constant Contact🔹 Designed flyers and brochures using Adobe Illustrator CS6 to promote special events or deals🔹 Implemented basic SEO tactics to optimize the Wow Events Denver website

🔹 Oversaw office area of Daniels College of Business and provided administrative assistance to visitors, students, faculty, and University of Denver staff members🔹 Organized and scheduled all study room reservations for students, faculty and staff🔹 Resolved technology problems in student resource center and classrooms🔹 Prepared for graduate student orientation by assisting Graduate Program Coordinator with event execution

Integrated Sciences Ba Degree With A Computer Science Minor

Education record

Completed Adobe Illustrator CS5 Training Course