Meredith Ewer Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri, United States

A Senior Global Manager represents the shared teams of T24 NORAM, Online24, Central Ticketing and Support Services, Global Customer Care, handling global medium to large scope projects with high complexity and multiple-countries, ensuring the goals and objectives of the project are accomplished. In this role, the Senior Manager may be leading the operations portion of an overall project or leading the overall project, coordinating project resources and results. Our team works to ensure the service the account receives aligns with the expectations and specifications outlined during the project. Some of the tasks we are responsible for include (but are not limited to): Collect data for and build the account specific FAQz Clarification of Scope of Services provided by each operations team Programming and Configuration of Technology used by the NORAM centralized teams Account configuration for visibility in GpoS scripting and the Profile Move App (PMA)

Kansas City, Missouri Area

A Senior Global Project Manager represents Operations, handling global medium to large scope projects with high complexity and multiple-countries, ensuring the goals and objectives of the project are accomplished. In this role, the Project Manager may be leading the Operations portion of an overall project or leading the overall project, coordinating project resources and results.

Kansas City, Missouri Area

As a Global Project Manager, we are the voice and face of Strategic Operations for all new business implementations, GDS conversions, Online booking tool projects, business de-implementations, and other non-defined special projects for North America and Canada.As a part of the team our role requires a strategic perspective on the business balanced to help drive a successful project. We are responsible to represent all Strategic Operations departments on projects that involve or impact Strategic Operations and ensure all tasks are completed within the designated timeline, or identify if a project is at risk.Additionally, a Global Project Manager evaluates requirements and work with internal departments to determine the best solution for the customer and the account.

Virtual

As an Online Ticketing Consultant for over 400 accounts, working from home. The agent assists travelers and maintains records in the ticketing process, special service requests, and exchanges without supervision. Multi-task for client emails, operations, answers calls, as well as the ticketing process. Previously worked for Jacobs Engineering, at home, the agent assists travelers in any sit-uation. Previously worked for the Travel 24 department, at home, as an Executive Travel Coun-selor. The agent assists travelers in emergency situations without supervision. Responsibilities and accomplishments include:-Make complete travel arrangements, domestic and international-Maintain a working knowledge in four different travel systems, Worldspan, Amadeus, Apollo, and Sabre, as well as Microsoft Office-Consistently handles over 1000 records per month personally-BTS Quality Control Agent/Ticketing-Ticketing Agent, exchange certified in all four systems and Canadian trained

Independence

Previously worked for Navigant/Sato Travel as an Executive Travel counselor for government travel, the agent assists travelers in any situation. Responsibilities and accomplishments include:-Make complete travel arrangements-Consistently handles an average of 65 calls daily-Ticketing Experience-Exchanges Experience-Maintain working knowledge in native Sabre-Received numerous customer service awards

Virtual

Previously worked for the Travel 24 department, at home, as an Executive Travel Counselor. The agent assists travelers in emergency situations without supervision. Responsibilities and accomplishments include:-Make complete travel arrangements, domestic and international-Maintain a working knowledge in four different travel systems, Worldspan, Amadeus, Apollo, and Sabre, as well as Microsoft Office-Consistently handles over 1000 records per month personally-BTS Quality Control Agent/Ticketing-Ticketing Agent, exchange certified in all four systems and Canadian trained-Received numerous customer service award

Kansas City, Missouri Area

Previously a bar manager/tender/server at Johnny O’Quigley’s, responsible for inventory control and company shrinkage.

Kansas City, Missouri Area

Previously worked for Russell Stover Candies as an Administrative Travel Assistant. Responsibilities include: -Make complete travel arrangements -Handle office functions quickly and accurately -Help maintain company travel budget -Maintained working knowledge of Worldspan system

Kansas City, Missouri Area

Previously worked for America West Airlines as a Reservation Agent. Responsibilities and accomplishments include: -Make air travel arrangements -Top sales agent for three months -Received numerous customer service awards

Fort Gordon, Ga

Previously worked for the United States Army as an Executive Secretary. Responsibilities and accomplishments include:-Keep a working calendar of four personnel-Interpersonal skills with all levels of management-Strong written and oral skills-Accountable for maintenance of personnel records-Prepare sensitive and private evaluation reports for the commander-Orchestrate the monthly Soldier of the Month Board-Supervise subordinate personnel-Received the Army Achievement Medal, Army Accommodation Medal and Good Conduct Medal

Tongduchon, Korea

Previously worked for the United States Army as a Record Telecommunications Center Operator in Tongduchon Korea. Responsibilities and accomplishments include: -Maintained TOP SECRET/SBI Security Clearance -Supervised and reformed COMSEC custodial duties -In processed and out processed messages -Received the Army Achievement Medal, Overseas Duty Medal

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations

I am currently attending WGU to finish my bachelors in management and operations.

Technical, Medical Transcription/Transcriptionist

Travel And Tourism, Tourism And Travel Services Management