Sales And Production Director
Current- Coordinated with vendors to ensure timely, accurate order processing, printing, and delivery- Developed and implemented new company policies to streamline order management and improve workflow efficiency- Reviewed and approved product proofs, ensuring alignment with client branding guidelines; provided detailed feedback on non-compliant items to guarantee final products met all client standards and expectations- Monitored daily FedEx shipping manifests, proactively communicating order status to clients, enhancing customer satisfaction- Expanded expertise in Adobe Illustrator to design marketing collateral, including flyers, email campaigns, and social media content- Mastered a new software system for processing orders, sourcing products, and managing marketing emails- Trained employees on @ease software, shipping/tracking procedures, and order management, boosting company productivity