Meredith Goodwin Email & Phone Number

Eden Prairie , Mn, Us

San Francisco, California, Us

San Francisco, California, Us

Responsible for coordinating activities and resources in support of technical projects with low to moderate risk and complexity, impacting small number of users and/or departments. Uses technical experience such as Desktop, Networking and other technical applications and knowledge of technical project management methodologies and tools to ensure all projects adhere to high quality standards, meet customer expectations and are delivered on time and within budget. Gathers project requirements and develops documentation, tracks and reports project and budget status; ensures completion of assigned actions; identifies project/production issues and identifies resources to provide solutions or escalates to avoid project delays; updates websites to host project documents, reports, and related information; serves as point of contact for project information and updates. Provide support for the Enterprise PC Lifecycle Optimization review, which ensures compliance to established standards and reviews requests for exceptions. Provides Enterprise PC Lifecycle Optimization review and coordination of all TOG hardware/device orders as they relate to WANDA. Provide exceptional customer service. Proven effective and efficient remote/virtual team member.

Naperville, Illinois, Us

Managing energy efficiency upgrade projects for multi-family housing in a start-up organization. Scheduling resources, manage timesheets, develop new hire trainings, build internal Salesforce database and develop reports to track progress, point of contact for customer inquiries and questions.

San Francisco, California, Us

Responsible for coordinating activities and resources in support of technical projects with low to moderate risk and complexity, impacting small number of users and/or departments. Uses technical experience such as Desktop, Networking and other technical applications and knowledge of technical project management methodologies and tools to ensure all projects adhere to high quality standards, meet customer expectations and are delivered on time and within budget. Gathers project requirements and develops documentation, tracks and reports project and budget status; ensures completion of assigned actions; identifies project/production issues and identifies resources to provide solutions or escalates to avoid project delays; updates websites to host project documents, reports, and related information; serves as point of contact for project information and updates. Provide support for the Enterprise PC Lifecycle Optimization review, which ensures compliance to established standards and reviews requests for exceptions. Provides Enterprise PC Lifecycle Optimization review and coordination of all TOG hardware/device orders as they relate to WANDA. Provide exceptional customer service.

West Des Moines, Iowa, Us

Salt Lake City, Ut, Us

Sorenson Communications is a provider of industry-leading communication offerings including SVRS (Sorenson Video Relay Service) and a line of high-quality video phones for individuals who use sign language to communicate.Call Center management including: Management of Video Interpreter schedules, data analysis to identify process successes and opportunities for improvement, event organization, budgeting and complianceHR administrative tasks include: Employee relations, new hire orientations and Onboarding, payroll processing, PTO tracking, and record maintenanceCenter statistics analysis – track and accurately measure individual interpreter and center productivity and present findings to management teamsConsult with Regional Operations Manager and District Manager regarding center employee issues, efficiencies, and other ideas and recommendations for performance improvement/maintenanceTeam Leadership/Development of New Hire Operations Manual: Lead ground-up development of the department's new hire process. Developing new hire policies and procedures for evaluation at regular time intervals after hire, writing evaluation materials for district and regional operation useAssist Operations department by maintaining multiple centers remotely and providing long-term coverage in multiple statesSmall teams management and leadership for numerous Operations Department projects, committees and initiativesDevelopment of annual refresher trainings; update and streamline training materials/user guides; Excel Template Team

West Des Moines, Iowa, Us

Maintaining an occupancy level of 95% or higher for three different apartment complexes, coordinating vendors, designing marketing and promotional material, chairing the vendor’s annual trade show, writing grants for property improvement projects, maintaining good resident relations and handling issues that may arise promptly. I learned how to prioritize immediate attention issues to daily and weekly reports.

Master Of Science - Ms, Business Analytics

Ba, Business Management-Marketing, Spanish And Psychology

High School Diploma, General