Meredith Jackson Email & Phone Number

Atlanta, Ga, Us

Bellevue, Wa, Us

As a Strategy and Planning Manager at T-Mobile, I lead predictive analyses for Quarterly Projections in the Business-to-Business Channel. With almost four years in the role, I've automated reporting, saving time and enhancing accuracy. I've established an Azure Databricks-based single source of truth, optimizing data accessibility. Developing a Pricing Model dashboard led to $40k savings and 17% sales engagement boost. Expertise in SQL, Azure DataBricks, and Power BI facilitates high-fidelity data pipelines, improving RFP win rates. Proficient in Python, data visualization tools, and cloud platforms, I drive strategic decisions and foster continuous improvement.Key Achievements:- Automated reporting, saving time.- Established Azure Databricks-based single source of truth, enhancing data accuracy.- Developed Pricing Model dashboard, saving $40k, and boosting B2B sales engagement by 17%.- Created high-fidelity data pipelines, improving RFP win rates.Additional Skill Sets:- Proficient in Tableau.- Skilled in Python for data tasks.- Familiar with AWS.- Experience in machine learning.- Knowledgeable in ETL processes (e.g., Apache Spark).- Strong communication skills.- Quick adaptation to new technologies.

Bellevue, Wa, Us

As a Strategic Analyst at T-Mobile, my role revolves around curating intricate pricing analyses tailored to meet the unique needs of enterprise customers. I've achieved success by fostering cross-functional partnerships to deliver solutions that align precisely with both technical requirements and pricing strategies. Leveraging my expertise in MS SQL Server and Teradata, I've generated ad hoc reports crucial for vendor bidding, reinforcing T-Mobile's competitive stance. Additionally, I excel in translating complex technical solutions into cost-effective proposals, further solidifying our position in the vendor bidding process. Through meticulous analysis of SQL queries, I've identified optimization opportunities, enhancing overall database efficiency. Furthermore, my collaboration with cross-functional teams has been instrumental in establishing and enforcing database standards, ensuring consistency and reliability organization-wide. Complemented by additional skill sets including proficiency in data visualization tools, Python programming, and cloud computing platforms, I am poised to drive strategic decision-making and foster continuous improvement within T-Mobile's analytical endeavors.Key Achievements -Partnered cross-functionally to deliver solutions aligning with technical and pricing needs. -Utilized MS SQL Server and Teradata for ad hoc reports, solidifying T-Mobile's position in vendor bidding. -Translated technical solutions into price effective proposals to solidify T-Mobile’s position in the vendor viding process. -Conducted thorough analysis of SQL queries, identifying areas for optimization and implementing enhancements to boost overall database efficiency. -Collaborated with cross-functional teams to establish and enforce database standards, ensuring consistency and reliability across the organization.

Overland Park, Kansas, Us

As a Strategic Analyst at T-Mobile, my role revolves around curating intricate pricing analyses tailored to meet the unique needs of enterprise customers. I've achieved success by fostering cross-functional partnerships to deliver solutions that align precisely with both technical requirements and pricing strategies. Leveraging my expertise in MS SQL Server and Teradata, I've generated ad hoc reports crucial for vendor bidding, reinforcing T-Mobile's competitive stance. Additionally, I excel in translating complex technical solutions into cost-effective proposals, further solidifying our position in the vendor bidding process. Through meticulous analysis of SQL queries, I've identified optimization opportunities, enhancing overall database efficiency. Furthermore, my collaboration with cross-functional teams has been instrumental in establishing and enforcing database standards, ensuring consistency and reliability organization-wide. Complemented by additional skill sets including proficiency in data visualization tools, Python programming, and cloud computing platforms, I am poised to drive strategic decision-making and foster continuous improvement within T-Mobile's analytical endeavors.Key Achievements-Perform account review and efficiency/cost saving recommendations for existing customers using various software tools.-Design and implement pricing and optimization tools, rate sheets and guidelines. -Develop technical pricing proposals for customers by reviewing current processes and efficiency usages of existing networks.-Solidify Sprint position in vendor bidding process by translating technical solutions into price effective proposals for the client.-Proficient in developing complex cost/benefit analyses with Excel software.

Overland Park, Kansas, Us

In my role as a Converged Product Ticket Manager, I serve as the frontline responder to technical inquiries from customers, providing thorough assistance via telephone, email, or online platforms regarding company products. Utilizing my expertise, I conduct Root Cause Analysis to pinpoint underlying issues and recommend appropriate corrective actions. I excel in analyzing non-routine problems related to electro/mechanical equipment or software applications, specializing in areas such as SIP Technology, IBS Solutions, Static IP, and Datalink services. Maintaining meticulous logs of issues, I ensure recurring problems are flagged for product development consideration while adhering to SLA guidelines for prompt issue resolution. Additionally, I handle complex situations requiring adaptation of response or extensive research, and may also provide orientation, training, or quality checks for fellow team members. Complemented by my proficiency in data analysis tools, troubleshooting methodologies, and strong communication skills, I am dedicated to delivering exceptional customer service and driving continuous improvement within our support operations.Answers telephone and written or Internet-based inquiries of a technical or complex nature from customers regarding company products.Key Skills:- Technical support proficiency via telephone, email, and online platforms.- Root Cause Analysis for issue identification and resolution.- Analyzing non-routine problems with electro/mechanical equipment and software, including SIP Technology, IBS Solutions, Static IP, and Datalink services.- Detailed issue logging and adherence to SLA guidelines.- Problem resolution, including follow-up and escalation.- Adaptability in complex situations and extensive research.- Training and quality checks for team members.- Strong communication skills for customer and colleague interaction.

Overland Park, Kansas, Us

In the role of a Customer Support Specialist, I am entrusted with managing customer expectations and delivering top-notch technical assistance. This involves documenting helpdesk requests and resolutions meticulously, ensuring comprehensive records are maintained. I provide adept telephone support, specializing in addressing networking or connectivity issues promptly and effectively. Thorough testing of repaired items is part of my routine to guarantee their proper operation before returning them to customers. Additionally, I ensure strict compliance with FCC regulations governing privacy, safeguarding both customer data and organizational integrity. Leveraging my experience with ticketing systems and IT services specific to the industry, coupled with strong attention to detail and the ability to thrive under pressure, I am committed to delivering unparalleled support while upholding the highest standards of professionalism and regulatory compliance.Key Skills:- Proficiency in ticketing systems for documenting helpdesk requests and resolutions.- Strong telephone support skills, particularly in addressing networking or connectivity issues.- Thorough testing and quality assurance abilities to ensure proper operation of repaired items.- Compliance expertise with FCC regulations governing privacy.- Experience with IT systems and services specific to the industry.- Attention to detail for meticulous record-keeping and adherence to regulations.- Ability to work well under pressure, maintaining professionalism and effectiveness in high-stress situations.

Overland Park, Kansas, Us

As a dedicated Sales Representative, I excel in generating leads, nurturing client relationships, and closing sales to drive revenue growth. With a proven track record of meeting and exceeding sales targets, I leverage my strong communication and negotiation skills to effectively articulate product value propositions and overcome objections. I am adept at conducting product demonstrations and presentations, showcasing the features and benefits of our offerings to prospective clients. Collaborating closely with the sales team and management, I contribute to the development of sales strategies and marketing campaigns to penetrate new markets and expand our customer base. Committed to delivering exceptional customer service, I ensure client satisfaction throughout the sales process, fostering long-term relationships and driving repeat business. My passion for sales, coupled with my ability to thrive in a fast-paced, target-driven environment, positions me as a valuable asset to any sales team.

Master Of Applied Statistics And Analytics

Bachelor Of Science - Bs, Information Technology