Experienced senior mortgage professional with a demonstrated history of working in the financial services industry and a keen attention to detail. Skilled in management, customer service, start-up expansion, training course creation, policy writing, mortgage lending, project management, training, and process implementation. Strong mortgage operations professional with a Bachelor of Applied Science (B.A.Sc.) in Family and Consumer Sciences focused in Fashion Merchandising with a minor in Business Administration from Texas State University-San Marcos.