Executive Assistant Ii
Current
Oct 2023 - Present
Who is Meredith Spring? Overview
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Quick answer
Meredith Spring is listed as Executive Assistant II at Amazon, based in Greater Seattle Area, United States. AeroLeads shows a matched LinkedIn profile for Meredith Spring.
Meredith Spring previously worked as Senior Customer Success Manager at Amazon and Senior Customer Success Manager at Zenoti. Meredith Spring holds Bachelor Of Business Administration (B.B.A.), Marketing from Western Washington University.
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Email format at Amazon
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Amazon
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Profile bio
About Meredith Spring
Meredith Spring is a Executive Assistant II at Amazon. Colleagues describe them as "Meredith is articulate, savvy and professional. With a fresh, invigorating style, Meredith's writing is sharp and captivating. She is also a confident and eloquent presenter who works well with team members. She makes great points in her writing and in class, and I've also been able to count on her for having a great sense of humor: a wonderful added bonus. I've had the pleasure of taking 2 classes with Meredith and have also observed her work as a marketing professor's graduate assistant and as the College of Business and Economics Writing Assessment Coordinator, and I strongly believe that she has a wonderful future ahead of her.", "Meredith has been a terrific asset to the company. She has a fantastic attitude and is always willing to tackle any challenge - small or large. She catches on quickly, is very open to feedback and is a fast worker. As our social media and account coordinator, Meredith is responsible for helping to coordinate monthly campaigns and special projects including monthly account reporting, Google Adwords, Facebook, Twitter, Google+, Google Analytics and anything else the team needs a hand with.", and "Dedicated, focused and persistent. Simply a few of the characteristics that help to describe Meredith's drive of excellence and performance. I had the privilege of working with Meredith and three of her fellow undergrads during an IMC full quarter project during my graduating year as an MBA. As team leader I thoroughly enjoyed the peace of mind that came along with Meredith’s presence in the group. She was always dependable, trustworthy, and involved. I even watched Meredith’s personal growth as a group member as she continuously refined her understanding and acceptance of others more rigid personality types. Meredith has the qualities of an exceptional future manager and the capability and zeal of an up and coming executive. I look forward to watching her career unfold."
Current workplace
Meredith Spring's current company
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11 roles
Meredith Spring work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Jul 2021 - Oct 2023
Senior Customer Success Manager
Zenoti provides an all-in-one, cloud-based software solution for the spa, salon and med spa industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes.Zenoti powers thousands of spas and salons in over 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending.
Aug 2019 - Jul 2021
Client Success Manager - Strategic Accounts
- Managed 160 clients totaling $5.3 million ARR ensuring financial leaders feel confident in services and functionality of their SAP Concur products.- Generated $908k in additional sales pipeline between Jan. – June 2019.- Maintained overall client attrition goal of 1.5% total loss per quarter by identifying, prioritizing, and resolving client concerns- Advised customers with product demonstrations and troubleshooting through screensharing.- Created and presented product and industry best practice content to hundreds of customer admins at “SAP Client Summit” events across the US. Events focused on industry best-practice sharing, client experience, and additional product offerings.- Led business reviews with clients, discussing goals, business changes, and continued optimization of current and additional product offerings.- Trained new colleagues on CSM processes – business review talk tracks, product knowledge, and overall Concur platform. - Maintained up-to-date knowledge on all Concur products and services, as well as leading competitor strategic offerings.- Act as an Engagement Champion for the Key CSM team; responsible for communicating with/requesting changes to senior leadership regarding overall CSM experience, training, and morale.
Aug 2017 - Aug 2019
Senior Client Success Manager - Key Accounts
Jan 2017 - Jul 2017
Client Success Manager - Key Accounts
- Proactively managed relationships with 250+ clients totaling $2.9 Million in ARR.- Promoted to Senior CSM after 8 months in role.- Created $417k in additional product sales ARR between May – Nov. 2016.- Maintained an additional 150 client accounts during times of account transition for colleagues in training, promotion, leave, etc. - Execute strategic upsell opportunities by proactively identifying opportunities for additional ARR, and assist in completion of sales cycle by connecting clients with Client Sales Executive.- App Center Partner Project Lead – develop roll-out plan along with App Center partner team; focused on lead generation, creation of talk tracks, and partner awareness.- Gainsight Champion – Involved with pilot and initial launch of Gainsight tool. Worked with the GS team to customize platform to specific needs of all CSM teams.
May 2016 - Dec 2016
Market Development Representative
Jan 2015 - Apr 2016
Department Manager, Assistant Department Manager
Nov 2013 - Jan 2015
Sales Associate
Jun 2010 - Nov 2013
Retail Marketing And Management Intern
Jun 2012 - Sep 2012
Account Coordinator
Sep 2010 - Jan 2014
1 education record
Meredith Spring education
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Western Washington University
FAQ
Frequently asked questions about Meredith Spring
Quick answers generated from the profile data available on this page.
What company does Meredith Spring work for?
Meredith Spring works for Amazon.
What is Meredith Spring's role at Amazon?
Meredith Spring is listed as Executive Assistant II at Amazon.
Where is Meredith Spring based?
Meredith Spring is based in Greater Seattle Area, United States while working with Amazon.
What companies has Meredith Spring worked for?
Meredith Spring has worked for Amazon, Zenoti, Sap Concur, Nordstrom, and K2 Web Development & Marketing.
How can I contact Meredith Spring?
You can use AeroLeads to view verified contact signals for Meredith Spring at Amazon, including work email, phone, and LinkedIn data when available.
What schools did Meredith Spring attend?
Meredith Spring holds Bachelor Of Business Administration (B.B.A.), Marketing from Western Washington University.
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