Meredith Spring

Meredith Spring Email and Phone Number

Executive Assistant II - Fulfilled by Amazon (FBA) @ Amazon
Meredith Spring's Location
Greater Seattle Area, United States, United States
About Meredith Spring

Meredith Spring is a Executive Assistant II - Fulfilled by Amazon (FBA) at Amazon. Colleagues describe them as "Meredith is articulate, savvy and professional. With a fresh, invigorating style, Meredith's writing is sharp and captivating. She is also a confident and eloquent presenter who works well with team members. She makes great points in her writing and in class, and I've also been able to count on her for having a great sense of humor: a wonderful added bonus. I've had the pleasure of taking 2 classes with Meredith and have also observed her work as a marketing professor's graduate assistant and as the College of Business and Economics Writing Assessment Coordinator, and I strongly believe that she has a wonderful future ahead of her.", "Meredith has been a terrific asset to the company. She has a fantastic attitude and is always willing to tackle any challenge - small or large. She catches on quickly, is very open to feedback and is a fast worker. As our social media and account coordinator, Meredith is responsible for helping to coordinate monthly campaigns and special projects including monthly account reporting, Google Adwords, Facebook, Twitter, Google+, Google Analytics and anything else the team needs a hand with.", and "Dedicated, focused and persistent. Simply a few of the characteristics that help to describe Meredith's drive of excellence and performance. I had the privilege of working with Meredith and three of her fellow undergrads during an IMC full quarter project during my graduating year as an MBA. As team leader I thoroughly enjoyed the peace of mind that came along with Meredith’s presence in the group. She was always dependable, trustworthy, and involved. I even watched Meredith’s personal growth as a group member as she continuously refined her understanding and acceptance of others more rigid personality types. Meredith has the qualities of an exceptional future manager and the capability and zeal of an up and coming executive. I look forward to watching her career unfold."

Meredith Spring's Current Company Details
Amazon

Amazon

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Executive Assistant II - Fulfilled by Amazon (FBA)
Meredith Spring Work Experience Details
  • Amazon
    Executive Assistant Ii
    Amazon Oct 2023 - Present
    Seattle, Wa, Us
  • Amazon
    Senior Customer Success Manager
    Amazon Jul 2021 - Oct 2023
    Seattle, Wa, Us
  • Zenoti
    Senior Customer Success Manager
    Zenoti Aug 2019 - Jul 2021
    Bellevue, Washington, Us
    Zenoti provides an all-in-one, cloud-based software solution for the spa, salon and med spa industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes.Zenoti powers thousands of spas and salons in over 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending.
  • Sap Concur
    Client Success Manager - Strategic Accounts
    Sap Concur Aug 2017 - Aug 2019
    Bellevue, Wa, Us
    - Managed 160 clients totaling $5.3 million ARR ensuring financial leaders feel confident in services and functionality of their SAP Concur products.- Generated $908k in additional sales pipeline between Jan. – June 2019.- Maintained overall client attrition goal of 1.5% total loss per quarter by identifying, prioritizing, and resolving client concerns- Advised customers with product demonstrations and troubleshooting through screensharing.- Created and presented product and industry best practice content to hundreds of customer admins at “SAP Client Summit” events across the US. Events focused on industry best-practice sharing, client experience, and additional product offerings.- Led business reviews with clients, discussing goals, business changes, and continued optimization of current and additional product offerings.- Trained new colleagues on CSM processes – business review talk tracks, product knowledge, and overall Concur platform. - Maintained up-to-date knowledge on all Concur products and services, as well as leading competitor strategic offerings.- Act as an Engagement Champion for the Key CSM team; responsible for communicating with/requesting changes to senior leadership regarding overall CSM experience, training, and morale.
  • Sap Concur
    Senior Client Success Manager - Key Accounts
    Sap Concur Jan 2017 - Jul 2017
    Bellevue, Wa, Us
  • Sap Concur
    Client Success Manager - Key Accounts
    Sap Concur May 2016 - Dec 2016
    Bellevue, Wa, Us
    - Proactively managed relationships with 250+ clients totaling $2.9 Million in ARR.- Promoted to Senior CSM after 8 months in role.- Created $417k in additional product sales ARR between May – Nov. 2016.- Maintained an additional 150 client accounts during times of account transition for colleagues in training, promotion, leave, etc. - Execute strategic upsell opportunities by proactively identifying opportunities for additional ARR, and assist in completion of sales cycle by connecting clients with Client Sales Executive.- App Center Partner Project Lead – develop roll-out plan along with App Center partner team; focused on lead generation, creation of talk tracks, and partner awareness.- Gainsight Champion – Involved with pilot and initial launch of Gainsight tool. Worked with the GS team to customize platform to specific needs of all CSM teams.
  • Sap Concur
    Market Development Representative
    Sap Concur Jan 2015 - Apr 2016
    Bellevue, Wa, Us
  • Nordstrom
    Department Manager, Assistant Department Manager
    Nordstrom Nov 2013 - Jan 2015
    Seattle, Washington, Us
  • Nordstrom
    Sales Associate
    Nordstrom Jun 2010 - Nov 2013
    Seattle, Washington, Us
  • Nordstrom
    Retail Marketing And Management Intern
    Nordstrom Jun 2012 - Sep 2012
    Seattle, Washington, Us
  • K2 Web Development & Marketing
    Account Coordinator
    K2 Web Development & Marketing Sep 2010 - Jan 2014
    San Francisco, Ca, Us

Meredith Spring Education Details

  • Western Washington University
    Western Washington University
    Marketing

Frequently Asked Questions about Meredith Spring

What company does Meredith Spring work for?

Meredith Spring works for Amazon

What is Meredith Spring's role at the current company?

Meredith Spring's current role is Executive Assistant II - Fulfilled by Amazon (FBA).

What schools did Meredith Spring attend?

Meredith Spring attended Western Washington University.

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