Meredith Miller Email & Phone Number

Grand Rapids, Mi, Us

Certify aspiring national and international 911 dispatchers in the gold standard of emergency medical call taking by utilizing the Priority Dispatch Medical Priority Dispatch System.

Rockford, Mi

Member of the multi-disciplinary care team, delivering medical care to patients, gathering initial patient medical data and assisting with procedures, exams and other patient care tasks utilizing departmental protocols, standards and best practices.• Broad exposure to and experience working with multiple medical devices, technology, instruments and transport equipment• Manage the inventory and supply needs for urgent care team and department; identified excessive spending problem on unnecessary and wasted items, implementing a new ordering process that limited future waste and saved time in ordering and inventory costs• Recipient of company-wide Friends of Nursing award for going above and beyond to help patients secure prescription drugs or assistive devices which they could not afford• Train new paramedics on practices, procedures and protocols in the urgent care clinic• First non-nurse member ever assigned to serve as Unit-Based Council member to nursing committee, a collaborative team designed to improve processes and develop critical resource materials to improve efficiency and time management for staff

Greater Grand Rapids, Michigan Area

Managed transport and treatment of critically injured or sick patients, with accountability for all activities on emergency calls and during transport. Coordinated all logistics for additional resources during mass casualty incidences and developed strong and valuable relationships with doctors, nurses and clinical staff around the region to ensure preparedness to treat patients upon delivery. • Developed and delivered training programs for new paramedics, averaging 5 trainees per 5-month training and mentorship programs. All trainees eventually advanced to become senior supervisors • Managed all personnel on-scene in high-stress situations, averaging a 97% capture rate for call responses, delivering the highest UHU per hour (unit hour utilization rate), able to communicate to patients the necessity for further hospital evaluation • Used numerous medical devices in treatment and transport of patients and trained new paramedics on use of same to facilitate quick and quality trainee onboarding• Maintained calm, authoritative and effective approach on each call, often in very high-pressure emergency situations, to quickly deliver quality treatment and care for patients and de-escalate situations with family, friends and onlookers• Recipient of dozens of awards and commendation letters in recognition of outstanding patient care

Greater Grand Rapids, Michigan Area

Directed development of community outreach programs and managed all media relations to promote medical response services and increase revenue in highly-competitive region. • Guided development of marketing materials and media coverage for company’s Critical Care Transport program in hospitals to educate decision makers on new service• Fostered valued relationships with nursing home and care facility directors to increase call volume from facilities to promote AMR as the preferred ambulance service• Identified and developed innovative ways to secure relationships with nursing facilities through unique programs including visits from a therapy dog to nursing facilities; a program where critical care responders would accompany ventilator-dependent patients to the mall for holiday shopping to encourage independence; and program to transport hospice patients to a location of choice free-of-charge to their family, all resulting in extraordinary media coverage to strengthen company reputation• Developed and edited the company’s internal newsletter, increasing employee engagement

Walker, Mi

Directed community relations strategy and programs with responsibility for 39 communities throughout Ohio and Northern Kentucky. Led development of philanthropic relationships to develop positive brand visibility with area civic, community and business leaders, coordinating all media coverage for campaigns and events. Developed strong media relationships with television, radio and newspapers. • Accomplished on-camera spokesperson, doing hundreds of media interviews throughout tenure, including regular appearances on local morning TV shows representing regional philanthropic activities• Established key relationships with prominent state and local level political figures in Ohio • Developed media training program for store management and leadership on how to speak to the media, delivering onsite training with existing stores and prepping managers for new store launches• Developed first corporate International donation campaign after the Honduras Hurricane, incorporating five major markets through the Midwest, delivering significant media coverage and a resulting donation of a 40-foot semi-trick filled with more than $20K of donated goods for victims• Designed and implemented two corporate-wide programs to increase sales: Reader’s Choice and a Sports Apparel Program resulting in significant revenue increases across the corporate chains

Bachelor Of Arts - Ba, Public Relations, Advertising, And Applied Communication

Nursing Program

Activities and Societies: Completed nursing coursework.

Science Coursework

Activities and Societies: Completed advanced biology, chemistry and physiology courses.